The check-in process became a bit unpleasant as their stated policies did not match what was written in our trip.com booking confirmation. This included check-in time and number of guests for the room. We included our children and even had their ages listed in the confirmation. Upon check-in we were told that it was only a room for two adults. We were then instructed to pay extra for one child. Policies should be conveyed clearly when booking so we can know what to expect.
Otherwise, the room had a beautiful view and the kids enjoyed the large pool. The breakfast buffet had a great selection.
Except for the unstable hot water, hot and cold, and very few breakfast varieties, everything else is nice and the scenery is unparalleled. The food in the hotel's restaurant is good. You can only pay in US dollars. There is Nubian musical instruments playing in the evening. There is no wine for sale in the hotel. Passengers who drink alcohol need to buy it outside
Every day when I return to the room, it is carefully decorated and my clothes are carefully organized. The Nile River outside at dusk is the most beautiful scenery. The bed and pillows were very comfortable and we were very satisfied. The only drawback was that there were not many meal options, probably because of Ramadan. I don't understand why lunch and dinner cost the same but the amount of fries is three times the amount. The service staff was very nice and attentive. They knew it was my birthday and sent me a surprise, which was very unexpected to me. The birthday cake was the most delicious dessert I have ever had in Egypt. π
Great
53 reviews
9.1/10
Price from
SAR 493
per night
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