This is the second time I stayed with Dorsett, the last time is in February 2025, I had a great experience so I returned. This time I have to move my room 3 times. The first room due to no hot water on the tap, the second one due to the shower head hose burst with leaking spray, the manager was very apologetic for the repeated inconvenience and upgraded us to a executive room with complimentary breakfast. While I am a bit annoyed with the repeated moving, I am impressed with the manager's gesture for keeping customers happy. The another thing I like the hotel to improve is to keep the outdoor pool may be two degrees warmer so that hotel guests can still enjoy the beautiful pool in winter, especially the spa area.
I was a nice weekend for my family. We celebrated my kids birthday and we couldn't wait to comeback here. Such a good deal we get. The room has very nice view
lovely views and a contemporary aesthetic. lots of parking spaces. I enjoy that it's not crowded. The food was good. The Asian staff was polite and made an effort to provide a customer-focused attitude. The majority of the workers are backpackers, so they are not particularly formal—they don't smile or greet others, they just stand and talk—and the place doesn't look like a five-star hotel. There was still hair on the floor and the room was a little dusty . Nothing special, simply an overnight stay.
There were so many things wrong with this very tired hotel. TV remote broken, beds so old and soft that they rolled into the middle, no plug for bath, impossible to set shower temperature, only supplied 3 towels for 4 people, unheated swimming pool, run down fitness area, tennis court while useful is literally falling apart and have to be careful when opening gates due to loads of rusted broken sharp metal edges. Lifts are ineffective and either take forever to arrive or Goto the wrong floor or have the wrong announcements.
Wouldn't stay again.
The whole airlie beach has a nice view, but the view from the room is terrible. I booked a sea view king room, but the result is as shown in P1. Is this the sea view? ? Just a little bit between two trees 🤏 Not as good as the garden room I booked in other hotels with more sea view
Can't fault the location! Amazing. Great facilities - pool, spa, steam room, sauna. Customer service was great. The negatives were the small things - no soapholder, or anywhere to put soap in the shower. One tiny shampoo and no conditioner for 2 people for 5 days. Shower door broken. Even though there was a kitchenette, it was pretty unusable (apart from kettle) as there was no kitchenware! No plates, knives or anything you'd be able to use in the kitchenette.
An unexpected hotel during my trip to Australia. It should be said to be a resort. It has a water park, some children's amusement facilities, and an RV camp. The rooms are all small single-family houses, which is especially suitable for family travel. I highly recommend it.
We didn't expect our stay to be in such a wonderful setting. With tennis court, fantastic pools area with gym etc. we were on the 2nd floor with Riverview WOW. THE resort is totally central to all. Also the cost factor unbelievable not your normal Surfer Paradise $$$$$. Totally recommend
Hotel near Cairns City,Cairns100% of visitors choose this area
GGuest User2025.02.05
The hotel is very nice, and the location is perfect near the beach, bars and restaurants. Breakfast was great too.
Pools and gym are a bit small but they’re nice and clean.
Perfect hotel. Staffs are very friendly and the room is very clean and the interior design is very cozy. We booked a room with a spa and I had such a great night with my boyfriend in this lovely hotel. The view from the room is stunning.
Great
93 reviews
9.0/10
Price from
SAR 467
per night
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8.2/10
Very Good
FFeixingdarenThe room layout is very good, suitable for family travel, there is a business district downstairs, and you can go to the supermarket to buy some ingredients to cook. It is no problem for a family of six to stay here, and the scenery outside the room is also OK. The disadvantage is that the cleaning is so-so. If you don't like Western breakfast, don't book it, because it is indeed a bit different from the taste of Asians.
GGuest UserDaydream Island is not big, but it is very pleasant. There are many boat trips from Hamilton Island to Daydream ~ it is very convenient! The last boat we took took us to Daydream Island, and each of us was given a necklace made of small conch shells. The staff are friendly and the breakfast is rich. Kangaroos and stone plovers can be seen everywhere, and there are small sharks and stingrays in the pond... the overall feeling is very good! ! !
Key points to avoid: If you want to play or fly from Hamilton Island, choose to stay on other small islands. Do not live on Long Island. There is no direct boat from Hamilton Island to Long Island. You have to reverse the boat at Shute Port, and the frequency of flights Very few. (It took me half a day to inquire about various transportation routes that I had to call. It was really annoying, because there were no vacancies on Hamilton Island, and I was really afraid of sleeping on the island). We landed in Hamilton Island by plane and booked accommodation on Long Island. We returned to Hamilton Island the next day to take a helicopter to see Heart Reef. The earliest departure from Long Island was to Shute Harbor at 8 a.m. If we wanted to check in, we would have to go there the next day. I have to wait until 5:30 pm to get to Hamilton Island ~ Oh my God! At that time, I really believed the review of that hotel saying that the water bus was very convenient🐶🐶🐶 We had no choice but to give up going to Long Island and immediately booked accommodation on Daydream Island. The last schedule was taken by me at the Hamilton Island Ferry Terminal for your reference. Personally, I feel that Changdao is isolated and not developed by the same travel company. The room fee is non-refundable ~ so we wasted 2 nights of accommodation on Changdao. Moreover, the boat fare between the islands is not cheap. , everyone should also consider it when booking a hotel! It is worth mentioning that Daydream Island has given us a good mood for vacation again! ! ! I hope writing so much will help everyone! After all, no one wants to have such a bad experience when going out for fun.
GGuest UserWe didn't expect our stay to be in such a wonderful setting. With tennis court, fantastic pools area with gym etc. we were on the 2nd floor with Riverview WOW. THE resort is totally central to all. Also the cost factor unbelievable not your normal Surfer Paradise $$$$$. Totally recommend
PPrasadThis hotel is spectacular!!! Not enough words can express how beautiful it is. Every staff member made you individually feel welcomed and genuinely looked after. Each person always had a smile and genuinely wanted to help. For example Gina and Alex in the breakfast restaurant Critique were extremely helpful and at your service. Rahul at reception was helpful and explained all the hotel facilities. The maintenance manager was extremely polite, friendly and helpful. The lagoon area made you feel as if you were in Bali, Phuket etc. To say it is spectacular is an understatement. For my entire stay, each staff member made my birthday extremely special, memorable and second to none ever experienced before. Thank you all the staff at JW.
MMelzza23Unfortunately we did not have a great stay. We booked 3 apartments for a family vacation and all 3 had issues. All 3 apartments had faulty air cons. 1 air con didn’t work at all and also a toilet in that apartment didn’t work either. Also when we arrived, we found one of our carparks had a car parked in it and that 2 other guests were allocated the same Carpark as us. We all contacted the letting company and all guests were told to seek help from the apartment reception who then told us all to contact the letting company as they don’t deal with the private apartments and their carparks. So it was back and forth for hours, we even visited the office twice until the car was finally removed. In terms of the no aircon/ broken toilet room, we were told there was nothing the letting company could do about it as they only have 1 staff member on so we’d have to wait for the next day and that some of our cost would be refunded (We are still waiting). The next day, in the morning the staff member visited and said the aircon is broken and they’ll have to find another room so will get back to us. It was close to the letting company’s closing time and we hadn’t heard back so we followed up only to be told there’s no more rooms available and our family would have to make do with the fans. Our family members in the no aircon room got sick from the heat/ stuffiness even with the doors and windows open. The amenities - lagoon, gym and pool are awesome So it was really unfortunate we did not enjoy our stay due to the lack of upkeep of the apartments and the service.
JJianyiThe front desk is not open from late at night to early in the morning, so you need to check the hours. It is located near the downtown area and can be moved around on foot.
The breakfast was nothing special, but it was good. Drinks can be brought or ordered for a fee. You can enjoy it on the calm front lobby floor.
The room was simple, but there was a simple kitchen. The pool jacuzzi was simple and not big enough to play in.
I forgot my power outlet accessories, but the front desk kindly lent them to me.
If you are an experienced traveler, I don't think there are any particular shortcomings or complaints.
YYEThe breakfast is good. The swimming pool is suitable for children. The location of the hotel is more convenient to find by car. We checked in after dark. The parking lot is free. Many parking spaces are right in front of the check-in point. Very convenient
LLFrankThis resort is located in a quiet and green golf area so it’s very comfortable. It takes about 15 to 20 mins to anywhere by driving in the Gold Coast area. The resort has literally everything you need (pool, golf course, tennis court and free breakfast for us).
It’s not new premise though and needs some renovations soon. But things are kept generally clean and tidy.
At the price I paid, it’s great value for money. My kids love this place. Will come again.
GGuest UserApartment clean, just some rusty faucets.
It was a nice to have some water put on the fridge but it really tasted like dishwashing…
Annoying sound when we open the light in the bathroom.
Really nice and spacious apartment, with more than I actually needed!
Nice outdoor pool and jacuzzi. But the afternoon I arrived I wanted to lay down on the sunbeds but I wasn’t able to since the garden was being watered and the water goes so far that it goes into the pool and jacuzzi and made all the sunbeds soaked wet.
I only got the chance to meet the receptionists/managers at my check out, since the opening hours are 9am-5pm and 9-12am on weekends. They were really nice.
But I gotta say this is so weird for me to see a reception with such opening hours… Where I come from and in most countries I went to, this is 24/7 or close to it.
There is not a real service, we have to find the room on our own(even if we get a map with our key in the safe box), I mean there was a binder with informations, we can send them texts but we have to wait to get an answer if any, I was always away before they opened and came back when they weren’t there anymore so I know it seems to be an Australian thing (and good for them!) but this lack of real human interaction is unfortunate.
We receive ton of emails and I also think about the people who are not good at the technology stuff
HHoSylviaWe were granted early check in shortly before 12pm. Unfortunately due to some issues, I was given the keycard to a room that’s already occupied and the occupant slammed the door in my face when we opened the door. I assumed he was shocked too. Was quite upset and shocked and went down to the concierge. Thankfully they were able to give me another room and we were compensated with 2 days of breakfast as service recovery. That was much appreciated. Breakfast is amazing.
Hotel near Brisbane Central Business District, Brisbane
Price per night from:SAR 686
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