Hotels With Spa in Lancashire, United Kingdom

Can’t complain at all about the Location, or that of the staff in every department were excellent and more than willing to help. However, i’m a wheelchair user and travel a lot on my own. The first thing i noticed was that i couldn’t get into the hotel from the main entrance, i was told to go to the side of the building and i would find a ramp and a door to get in. It didn’t feel like i was being treated exactly the same as able bodied people, and with the one door bolted shut it was still difficult to get through. The doors were not easy to get through the hotel at all. There aren’t any accessible rooms with a nice view , and the accessible rooms were at the back of the hotel. There is only two rooms suitable for disabled people. No other room was available for me, and as i had paid extra for a sea view, and no accessible room with a sea view i had no choice but to take a room that isn’t accessible. My room itself was a good size and plenty of space for my wheelchair. The shower was over the bathtub, so i just had to do my best to wash.The hotel itself has a very grand feel about it, but it does need to be given a make over as far as furnishings and colours go. Also a better option would be appreciated for access for disabled guests to enter and leave the hotel.

Lovely resort with plenty to do on and off site for children and adults. Despite the poor weather we were able to enjoy swimming, arcades and play area. Shops were conveniently located only 6 mins drive away. The lodge was clean and the kitchen was very well equipped. We particularly liked that tea towels, sponges and washing up liquid provided as well as portioned salt, pepper, tea, coffee, sugar and portion milks. Thanks for a great stay!

Nothing wrong with the hotel in general, but the PARKING IS £18 PER NIGHT!!!!! A TOTAL RIP-OFF!! No-one told us the parking was going to cost that much! All it said on the Trip.com website was paid parking, which you don't expect to be £18 per night!!!! Very disappointing and it spoiled our trip to Blackpool. Don't think we'll be back to this hotel!!

Value for money place... Breakfast is amazing... Location the best ...photos just Opp side of the hotel

Hotel was good but trip messed up our booking. We'd booked for 2 adults and 1 child, but trip told hotel only 2 adults so had to wait for bed to be made up in room

The Tickled Trout Hotel was a great hotel. We only stayed 1 night, room was bigger than I thought it would be. Only 1 problem was that the bathroom needs a complete revamp because it is extremely dated. There was only a trickle of water from the shower head. Eventually we got hot water, it took ages to come. The rooms are a little dated but they r cute.

Was a lovely hotel room was clean facilities was average for a hotel the only thing that let this place down was they put my pregnant parented and I in a room next to someone with a dog and the dog barked through the whole night keeping us awake the most part

Nice hotel at Lancaster with good facilities and spacious room. Just 10 mins by bus to go to town center. Bus to Lake District just right outside the hotel. Recommended for stay at Lancaster

My 3rd time staying… this time my room was in the courtyard… I much prefer being in the main hotel… breakfast has also been scaled back… no mushrooms as a vegetarian I love mushrooms at breakfast… no marmite sachets for my toast… no Nutella sachets for my daughter, these weee the little extra touches we have previously enjoyed at breakfast…. But otherwise what we did have as vegetarians was tasty.

In the center of the town, close to the pedestrian street and the castle, there is a very good cellar restaurant opposite the hotel, and the hotel's own restaurant is also very good.

Can’t complain at all about the Location, or that of the staff in every department were excellent and more than willing to help. However, i’m a wheelchair user and travel a lot on my own. The first thing i noticed was that i couldn’t get into the hotel from the main entrance, i was told to go to the side of the building and i would find a ramp and a door to get in. It didn’t feel like i was being treated exactly the same as able bodied people, and with the one door bolted shut it was still difficult to get through. The doors were not easy to get through the hotel at all. There aren’t any accessible rooms with a nice view , and the accessible rooms were at the back of the hotel. There is only two rooms suitable for disabled people. No other room was available for me, and as i had paid extra for a sea view, and no accessible room with a sea view i had no choice but to take a room that isn’t accessible. My room itself was a good size and plenty of space for my wheelchair. The shower was over the bathtub, so i just had to do my best to wash.The hotel itself has a very grand feel about it, but it does need to be given a make over as far as furnishings and colours go. Also a better option would be appreciated for access for disabled guests to enter and leave the hotel.

Nothing wrong with the hotel in general, but the PARKING IS £18 PER NIGHT!!!!! A TOTAL RIP-OFF!! No-one told us the parking was going to cost that much! All it said on the Trip.com website was paid parking, which you don't expect to be £18 per night!!!! Very disappointing and it spoiled our trip to Blackpool. Don't think we'll be back to this hotel!!

Value for money place... Breakfast is amazing... Location the best ...photos just Opp side of the hotel

Hotel was good but trip messed up our booking. We'd booked for 2 adults and 1 child, but trip told hotel only 2 adults so had to wait for bed to be made up in room

Was a lovely hotel room was clean facilities was average for a hotel the only thing that let this place down was they put my pregnant parented and I in a room next to someone with a dog and the dog barked through the whole night keeping us awake the most part

Went with classmates, very nice (* ๓´╰╯`๓) ♡, service was good. Friendship reminds girls to wash their hair, please bring your own hair dryer. It is really comfortable to go on a sunny day and the price is fair. The parking lot is also large. Family vacations are also perfect for enjoying a great holiday.

solutely amazing hotel ...staff are so friendly nothing was too much for them if there's anything you need they will cater for it if possible ...the Foods amazing ... the bar is well priced the swimming pool and sauna is cheap perfect for families and couples .. Definitely will be going again 3rd time I've stayed here it's amazing

It's a little far from Blackpool North Station, but the rooms are very spacious. It's not a super luxury hotel, but it's very clean and comfortable. There is also an elevator. The Henson hotel is a little far from the station and downtown, so if you have a large suitcase, it's a good idea to take a taxi. There are buses and trams running so it's fine even at night.

I thought the option to buy breakfast was brilliant, although we didn’t, we could have done. Also we liked that our room wasn’t cleaned everyday as there was no need, therefore we weren’t disturbed

This is a absolutely fantastic place to stay. It’s nearby everything. The staff were amazing and it felt like we’d known them for years, in particular Bobby. The bed was super comfy. There were very clean linen and lovely toiletries. The bar was reasonably priced and the “snack” menu was enough for a whole meal

Lovely resort with plenty to do on and off site for children and adults. Despite the poor weather we were able to enjoy swimming, arcades and play area. Shops were conveniently located only 6 mins drive away. The lodge was clean and the kitchen was very well equipped. We particularly liked that tea towels, sponges and washing up liquid provided as well as portioned salt, pepper, tea, coffee, sugar and portion milks. Thanks for a great stay!

The Tickled Trout Hotel was a great hotel. We only stayed 1 night, room was bigger than I thought it would be. Only 1 problem was that the bathroom needs a complete revamp because it is extremely dated. There was only a trickle of water from the shower head. Eventually we got hot water, it took ages to come. The rooms are a little dated but they r cute.

When we arrived the barrier was down. We had to do that awkward thing of move the car over as far as you can and then stretch to reach the button to contact staff. Unfortunately the staff member who answered the gate intercom was a little hard to understand and she cut us off rather abruptly with the gate still remaining down. We pressed again and the gate allowed access. We checked in and I advised that I had already paid online via paypal. The staff advised that any payment was not an actual payment rather a hold - I would still need to pay again. If you use paypal you will know it takes several days to show on your account so I could neither prove nor disprove their claims. We got to our room and were pleased to be in an annexe as there was a wedding going on. Nice room size etc kettle, coffee machine, mugs, tea and biscuits. I checked in the bathroom for glasses and there were none available - I would assume that a hotel charging over £100 per night would at least supply plastic cups or proper glasses to drink water from. There was plenty of storage available and a decent hairdryer. The shower was nice - however the glass door was not long enough to prevent significant amounts of water hitting the floor - the bath mat was sodden. The shower tray and grout work as well as an area near the radiator had mould/blackening to it. There was also a random hole in the ceiling - possibly an old leak? The food was great although it took a while to arrive. I did ask for mild peppercorn sauce and no mushrooms - my food arrived with mushrooms and no peppercorn sauce. We left the restaurant believing that the meal would be added to the room - a member of staff followed us out advised that many people may have sat at the table and they needed a room number (this was given when we arrived at the restaurant) and could we pay now?!; perhaps they need a better booking/checking system in place? We then went through to the bar there were several tables which had been left with glasses on them. They were only removed when we sat at one of these tables, the table remained unwiped. The two staff on didn't come over to see if we wanted more drinks and didn't interact with other people who were hovering also intending to purchase drinks. I eventually took my chair and sat in front of the bar waiting for the staff to return from a patrol; neither asked if they could help so I shouted over. I believe this is indicative more of a lack of training in customer service than rudeness. Children from the wedding were becoming a nuisance by this point and were pretty much unchallenged by staff. They were running in and out, up and down stairs taking milk from the fridges and leaving plastic rings on the floor. They made enough noise to be heard on at least the first floor as the fire doors were help open by magnets. In our room we hoped for peace and quiet only to be left disappointed by music echoing over from the wedding - this finished just before midnight. The bed was comfortable and we slept well. The gym was lovely and quiet at 8am although the sauna hadn't quite heated up when we headed in there around 8.40ish. Breakfast was mostly tasty - the black pudding lacked any flavour - the scrambled eggs and hash browns were great. The tea was the wrong colour and tasted like very cheap teabags. There were bits of chips on the floor from the food service the night before.

Beds comfy. Leisure facilities very good. Reception staff rude. Very frustrating check in. We had a large van couldn’t exit or enter & had to keep walking to reception for them to open the gate as they don’t answer the landline. Food was very good.

Friendly reception, very clean, superb breakfast, great hotel, our only criticism was the room lighting was very poor. The bulbs must have been ultra low wattage.