Was looking forward for this trip for an event near ICE BSD. Definitely worth it. You’ll be greeted with porter offering help with your luggages, check-in was breezy.
The breakfast spread is to die for. You can get a taste of Indonesia and I enjoyed every bite.
Will definitely visit again, didn’t manage to make use of the gym and pool, maybe will use that then.
This is my secind time staying at Episode. Love the deco and vibe of the hotel. Super comfy bed and this time round, I had good sleep since noises from the street is not audible. Location is convenient for those having appointments around Tangerang, Setia Alam, Gading Serpong, and Kebun Jeruk.
Managed to discover more eateries in this area!
room is spacious, and staffs are all well mannered. only request to the hotel is about the breakfast. I could see lots of small flies on the dinings at breakfast, on fruits, meats .. then I lost my appetite immediately .. need to do some pest control at breakfast, and I also want the hotel to have proper guide line for the venue for the breakfast, they said 1F or 6F , then it needs to be properly informed based on the plan to the guest accordingly.
I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.
FM7 Resort Hotel Jakarta is an excellent choice for travelers seeking comfort and convenience near Soekarno-Hatta International Airport. The hotel offers spacious, clean, and modern rooms, complemented by a range of amenities including an indoor pool, spa, fitness center, and 24-hour dining options. Guests particularly appreciate the complimentary airport shuttle service and the friendly, attentive staff. Whether you're in transit or planning a longer stay, FM7 provides a relaxing and well-equipped environment to meet your needs
There was no Towels and Mats when we checked in, no Hotel's slippers , due to laundry delay, Towels and mats delivered at about 4 pm
The cleanliness should be improved, there are many small ants at the table
But Hotel has a great location, friendly Staffs
The hotel has seen better days. Cleanliness can be improved. The carpets were not vacuumed thoroughly, some switches don't work. The light in the room was dim and I had to ask for additional desk lighting, which the staff gave. Respectful and courteous staff but the requests had to be made twice before it was acted on.
Satisfied with excellent service , I will stay in this hotel again when i am in tangerang !
I don’t want to go back 😫
I upgraded to Executive Suite at the hotel and I was satisfied!
Worth every penny!
Thank you Mercure Tangerang Center 🫶🏻
LLC666I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.
AAnonymous UserThe room was spacious and i personally liked the washroom bcos of the rain shower. Water pressure was strong. The bed was comfy and kudos for variety of channels on the tv. The breakfast was so good i spent almost 2 hours enjoying the food while chatting with my sister. The main highlight for me was the freshly baked croissant and the traditional indonesian rice (i forgot the name but it has small chunks of meat in the rice). The customer service was also great, everyone was friendly and smiley. Overall i enjoyed my stay at santika ice bsd and would recommend it to other people :)
LLydia Chong Siew LooThe room is awesome although it is the smallest room. I have everything I need. Amenities poor due to bad experience at the massage at level 2, made me waited almost 1.5 hours even with prior arrangement with the counter. Receptionist of the hotel helped me to make the booking. Terrible experience. The massage ladies sit there for show only dun know how to massage.
GGuest UserThis hotel is for tourists who plan to transit or arrive at the late time. It’s useful for using with the themes like that, but the hotel is little bit old and there is only one floor. So, I needed to walk to my room for long distance. In addition, not all rooms have a hairdryer, so I waited for almost 30 minutes to get it. However, the staff are nice and breaking was also good. It was little bit scared when I slept because the area was so quiet and dark, but if you stay at the hotel for one night, I would recommend.
AAyn86Hotel is clean as it's new, but found small cockroach crawling. Room not sound proof, can hear people pulling their luggage in and out often as its near airport, do not take any room at lvl 2 as it's near the restaurant and the staff is very noisy with music and talking.
EEphaniaaaCozy, all foods are delicious, super friendly and helpful staffs, high quality bed and pillow (king koil), clean, unlimited drinking water when you’re staying there. Super recommended to get their ‘bakaran tepi pantai’ for dinner.. upon arriving you’ll get free 5 minutes shoulder massage, welcome drink and also welcome cookies, and while waiting for your room, you can wait in their waiting room with AC and guava juice..
EEzraChaiThis is my secind time staying at Episode. Love the deco and vibe of the hotel. Super comfy bed and this time round, I had good sleep since noises from the street is not audible. Location is convenient for those having appointments around Tangerang, Setia Alam, Gading Serpong, and Kebun Jeruk.
Managed to discover more eateries in this area!
ZZeeshanFM7 Resort Hotel Jakarta is an excellent choice for travelers seeking comfort and convenience near Soekarno-Hatta International Airport. The hotel offers spacious, clean, and modern rooms, complemented by a range of amenities including an indoor pool, spa, fitness center, and 24-hour dining options. Guests particularly appreciate the complimentary airport shuttle service and the friendly, attentive staff. Whether you're in transit or planning a longer stay, FM7 provides a relaxing and well-equipped environment to meet your needs
AAnonymous Userthanks for all the priceless moments of trip. the hotel are very great and such a perfectly trip. thankyou for trip.com to accommodate our trip.
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