Hotels With Spa in North District, Israel

Hotel looks good from the building appearance but it has issues: 1, they do not provide toothpaste and brush. 2, the refrigerator makes noise each 20 or 30 minutes , when I was sleeping it made me wake up several times. 3, they have vacancy of rooms but arranged me one at the end. I told them to change one for me, they said this room is good cuz it’s close to shelter. However people hiding in shelter talked loudly and I cannot fall into sleep and I asked them to change me another one but they refused.

The hotel is designed beautifully and located in marveless area. Unfortunately , the facilities are closed at 19:00 such as the pool and gym, No extra entertainment in the evenings and not enough lessens are offered such as yoga and more, the rooms are not well cleaned (for example, a lot of dust on the ceiling fan) and the parking area is not well managed (we arrivrd in thr evening, it was very cold and we had to park far and walk far)

Hotel is one of the nicest hotels in that area Is one of the only three waterfront properties in that area while the Breakfast and food are OK still nothing to compare to the five star hotels in Jerusalem rooms were cleaned daily hotel has a nice pool and spa

Open the window to see the night view of Amman, very good! Service was attentive and breakfast was plentiful.

Was a nice experience overall. Didn't try the food, so can't comment on that. Took a bit long to check in, had a few run-ins with the staff, but enjoyed my stay. A bit pricy, but like the unique style of the hotel. Worth the price in my opinion.

The hotel is of a very high standard Includes all spa services And has one of the highest levels of service we have seen in Israel. However, we were disappointed to discover that the heated pool was actually heated to an inadequate temperature, which meant we didn't get into the pool at all - we expected more than that.

Please be careful when booking hotels in Israel: We booked 2 deluxe double rooms, but only one person’s name was written in each room. I didn’t expect the hotel front desk to say that if there are 2 people staying, you have to pay an extra room rate. Even couples have to do this. We explain that when booking on the Ctrip platform in China, if you write one person’s name in a double room, you can accommodate 2 people, and other countries can also accommodate it. In addition, there is no note on the platform that the double room must write 2 people’s names. The hotel did not accept the explanation at all, saying that this is an Israeli regulation and must be followed. We called Ctrip, and the customer service attitude is very good. We have been trying to communicate with the hotel and help us think of various solutions, but the hotel has a tough attitude. If you want to stay in the room for one more person, you have to pay an additional fee of 1100 yuan. Considering that we checked in late, every day We could offer a discount of 300 yuan for each room, but we refused. When the stalemate persisted, Ctrip suggested that we make up the difference of 1,600 yuan to live in. Afterwards, they negotiated with the third party in charge of hotel reservations abroad, and then helped us apply for a refund of part of the fee. When I returned to Shanghai, I received a message from Ctrip. A total of 900 yuan was refunded, which is equivalent to 350 yuan for each room. Ctrip is still awesome, praise! The room facilities are relatively old, and it is good to have a balcony with a view of the sea, but for those of us who live in late and leave early in the morning, it does not make much sense to upgrade to a sea view room.

Everything was great