The room was absolutely beautiful and very modern. It felt like home. I've done Hiltons and Kempinskis for double the price of Luxotel and yet I liked the Luxotel room more than the others. The staff is always there to respond to your wishes and takes care of you. The price of the restaurant is reasonable and the food is of excellent quality.
The only negative point I found was the lack of insulation of the bedroom door. The wind got in, as did the noise of people in the hallway.
Nestled along Jordan’s stunning Red Sea coast, The Westin Saraya Aqaba Resort & Spa offers a revitalizing retreat where modern elegance meets wellness. With 289 tastefully designed rooms, including 23 spacious suites, all featuring breathtaking views of the Gulf of Aqaba and Saraya Lagoon, our resort promises an unforgettable escape. Savor exclusive culinary journeys across three distinct dining venues, rejuvenate at our state-of-the-art Heavenly Spa, unwind by the outdoor pool or lagoon beach, and stay active at our fully equipped WestinWORKOUT Fitness Studio. Ideal for families, we also feature one of the largest Kids Clubs in Aqaba. For memorable events, our versatile spaces include a grand 416 sqm ballroom, perfect for every occasion.
The pool area is very nice. There are 2 adult pools, the family pools and the slide are located so as not to interfere with the adult pools. The beach is beautiful, you can snorkel. Very attentive service. The location of the hotel is great because it is right on the Red Sea. You can also have dinner outside of the hotel. The breakfast buffet is rich and varied. A very relaxed stay.
Environment: Downstairs is the busiest commercial street in Aqaba, which is very convenient for eating and drinking.
Facilities: A bit old, but parking is free and self-driving is very convenient. However, four bottles of free mineral water were given every day during the two days we stayed, which is very grand for a Jordanian hotel.
Service: Both the front desk guy and the security guard are extremely warm and polite! When we were drinking coffee at the open-air cafe on the first floor (along the street), if we encountered tourists chatting up the welcome security, they would come over and politely interrupt to help us avoid unnecessary harassment and chatting, and ensure that the overly chatting male tourists left before he left! This sense of service is simply great!
It's great, the swimming pool is not as big as expected, but the private beach is really great
Check-in is a bit slow because it is a one-to-one service
There is nothing to say about the room and other facilities, and the breakfast is also great
Booked the Red Sea sea view room, the view is invincible
First of all, I live in both Bubble and UFO. They both belong to the Luxotel camp and share the lobby and restaurant together. So it can be compared that the good thing is that the camp is beautiful and the room is a relatively luxurious tent. The air conditioner is warm and cold. Self-control, Bubble has hot water but I didn’t have hot water when I took a bath in UFO (washed within the time they stipulated), breakfast and dinner buffet are included in it, the food is very rich, and there are restaurants that can be ordered all day during the day But the food is very average, but it is understandable because most of the guests go out to play during the day. Because of the structure, Bubble needs to be blown by air all the time, so it is noisier than UFO, but it is brighter because it is basically transparent and more One room, UFO is like a tent, and it feels more solid. When it rained heavily on the first night in Bubble, a little rain still seeped in. This is not good or bad, it depends on personal preference
Let me talk about the points to pay attention to. First of all, it is a place that defrauds tourists. The drinks in the restaurant are all above 3JD, which is equivalent to 30 yuan for a bottle of Coke, and a plate of the simplest pasta costs more than 100 yuan. If you If you want to exchange money, the exchange rate given by the hotel is much lower than outside, because the hotel is in the desert, unless you are driving a four-wheel drive SUV, don't follow the navigation to drive inside! There is their meeting point at the motorway exit closest to the hotel, park there and let them pick you up! I was so focused on driving that I didn’t notice this, and as a result, I drove the car into the desert and ran aground according to the navigation. I called them to ask them to rescue them, but they insisted that I send them the location by WhatsApp. I said I didn’t even have it. How to send it to you! I explained several times that I used googlemap to get here from Petra, and now I am 10 minutes away from you, which is 4.7 kilometers away (Figure 4). You can follow the navigation on googlemap and walk backwards to find me, wouldn’t it be good? ! But they refused to listen to them, and asked me to send the address over and over again. After more than an hour, I gave up waiting and started hiking in the desert for more than one kilometer. I found a car and rescued me. A driver from another camp and his car The Russian tourist helped dig my car tires out of the sand and helped me drive the car to a place where I could see the camp, the big Russian guy asked me where I was from, I said China, then he said Russia and China We have always been good friends 👏, so cute! I finally arrived at the camp just like surviving in the wilderness, but no one cared about how I saved myself in the end! ? And complained that two cars lined up to find me! ? Because that afternoon I also arranged to see the performance on the train (included in the Jordan pass), which is actually not far from their meeting place. I want to pick up and drop off at the hotel because I don’t dare to drive anymore. They I asked for 40JD in cash, and I didn’t allow it to be recorded in the room. You know, I also asked for 40JD in cash when I traveled the next day. I said that I really only have 37JD left, and the driver said that’s ok, please take it carefully.
The hotel is generally excellent, but a little tired. It is worth considering: in winter the swimming pools are open until sunset, there is an indoor jacuzzi and baths (separate for men and women; open until 23:00). You can bring one bottle of alcohol and sealed grocery items into the hotel. You cannot bring food from restaurants outside the hotel.
The cost to the store was about 300 higher than the scheduled price. Fortunately, we were trapped in the epidemic and couldn't return to the country, so we drove to Aqaba by the way to play, and the whole thing was fine.
Beautiful hotel close to the city center but there is not much to do there.
The hotel is a haven of peace where you are cut off from the world, you dress as you wish which is not necessarily the case outside.
The private beach is small, too bad we can't access the other hotels (walls delimit the hotels)
Small swimming area due to all boats passing nearby.
For a 5* the curtains with holes are average.
Otherwise everything else is great.
The breakfast buffet is huge and varied. The restaurants, on the other hand, are expensive and not great compared to the quality in the city center. They should have created a self-catering restaurant like in the morning.
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8.3/10
SSerena822Environment: Downstairs is the busiest commercial street in Aqaba, which is very convenient for eating and drinking.
Facilities: A bit old, but parking is free and self-driving is very convenient. However, four bottles of free mineral water were given every day during the two days we stayed, which is very grand for a Jordanian hotel.
Service: Both the front desk guy and the security guard are extremely warm and polite! When we were drinking coffee at the open-air cafe on the first floor (along the street), if we encountered tourists chatting up the welcome security, they would come over and politely interrupt to help us avoid unnecessary harassment and chatting, and ensure that the overly chatting male tourists left before he left! This sense of service is simply great!
GGuest UserEverything was fine, but I faced a problem with the lack of availability. For example, I contacted the receptionist in the morning and asked for the room to be cleaned and for my shoes to be changed (the room was cleaned, but the shoes were not provided). In the evening, I asked for the shoes to be provided, and the receptionist replied, ”Immediately,” but my request was not met.
AArtemThe hotel is generally excellent, but a little tired. It is worth considering: in winter the swimming pools are open until sunset, there is an indoor jacuzzi and baths (separate for men and women; open until 23:00). You can bring one bottle of alcohol and sealed grocery items into the hotel. You cannot bring food from restaurants outside the hotel.
GGuest UserThe cost to the store was about 300 higher than the scheduled price. Fortunately, we were trapped in the epidemic and couldn't return to the country, so we drove to Aqaba by the way to play, and the whole thing was fine.
AAlexandre DelhalleThe room was absolutely beautiful and very modern. It felt like home. I've done Hiltons and Kempinskis for double the price of Luxotel and yet I liked the Luxotel room more than the others. The staff is always there to respond to your wishes and takes care of you. The price of the restaurant is reasonable and the food is of excellent quality.
The only negative point I found was the lack of insulation of the bedroom door. The wind got in, as did the noise of people in the hallway.
GGuest UserThe location is nice, 15 minutes away from the center in car
With a private clean beach
The staff was great
The rooms are cleaned everyday
This is not the first time I go there
It is a really nice place, I highly recommend it
DdreylauOur stay in this hotel was very good. The staff of this hotel was very helpful and very nice with us.
The breakfast is a buffet with traditionnal jordan food and it was good.
GGuest UserIt's great, the swimming pool is not as big as expected, but the private beach is really great
Check-in is a bit slow because it is a one-to-one service
There is nothing to say about the room and other facilities, and the breakfast is also great
Booked the Red Sea sea view room, the view is invincible
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