Hotels With Spa in Wakayama Prefecture, Japan

The sea view room was great, very clean and tidy, beautiful and comfortable, private outdoor spring in the room, excellent for staying in the room. However, the meals were very disappointed that were unexpected to cost about US$600 for a night including dinner and breakfast for 2 adults and a kid. In particular, the foods for my kid were unacceptable for this price. The restaurant was not clean and the staff were not attentive. We booked the room through Trip.com and mentioned we have a 9 years old kid with us. The staff said they have no such record and required me to prove. Luckily I have the booking record in my App and showed them we did. Then, they said it should be the problem from Trip.com. And then, they said ok and would cost 25000 yen extra for my kid. I accepted, and then they said they could not provide an extra bed for my kid and reduced the cost to 20000 yen, and I also accepted. As a customer, I felt this was not attentive and not polite to request me to prove I had mentioned a kid for the booking. That’s all fine, but the quality and taste for the meals were really unacceptable at this price range, the breakfast was horrible. At last, my case wasn’t a communication problem because the staff who talked to us wasn’t a Japanese and was a native English speaker. Anyhow, the facilities and the room of this hotel were excellent, but the meals and services were not worth for this price.

Mecure, time to lift your game! It’s summer in Japan and the swimming pool is empty & closed.?? Surrounding landscaped areas not well maintained. Rooms & corridors delight you with a musty aged smell that takes time getting used to. Positives: View of surrounding coastline excellent, sunrise beautiful. Room’s good size. Buffet Breakfast decent with options Afternoon & Evening free snacks & drinks a bonus. Negs: Customer service adequate but can’t say a lot of enthusiasm. Room & corridor’s musty The place needs renovation Need car for access hotel. No pool operating in summer???

Candeo sets a new benchmark for the Japanese hotel industry. The design, the room layout, the space and the details all contributing to an amazing and comfortable stay. The onsen on the roof is just breath-taking. The breakfast is tasty with good varieties which included some local delicacies.

Great location as just opposite bus station. Opposite the road within 5min walk will reach supermarket and Daiso. The room is spacious. Onsen is open from night until 10am next day. The hotel staff friendly, helpful and arrange the futon for us. You also can choose your own amenities after check in. Free coffee, tea and some juice at hotel lobby and selected floor

The room was exceptionally spacious by Japanese standards. The bathroom was well-designed, and the shower boasted excellent water pressure. However, the floor could have been cleaner. The hairdryer was old and small, prone to overheating. Although toiletries were provided, a shower cap was missing. The breakfast spread was generous, with dishes replenished promptly. While there was a wait for seating on weekends, the staff were efficient and attentive to guests' needs. The hotel is a bit of a walk from the beach, but within an acceptable distance. The garden was charmingly designed.

Very satisfied, especially the handsome guy Weng Sang. His Chinese service was warm and thoughtful. He solved all the problems I had with the Kumano Kodo itinerary. He helped me buy the stamping book and check in my luggage. He also explained the bus timetables in all directions, which took up a lot of his time. Finally, he helped us deliver our luggage to the room. I bought a one-night stay and two-meals package. The food was delicious. In short, I had a good time and was satisfied with the food. Thank you

Pleasant stay! The hotel even provide free noodles and ice cream. Definitely will come back here if I’m in Wakayama.

The room is in traditional Japanese style. The space in the room is large enough to open several large suitcases. The environment is ok and there is no odor in the room. The front desk service attitude is good. The parking lot is large enough. You can see part of the inner sea view when you take a hot spring bath.

This hotel is okay, it was a bit dingy and the room smelt a little bit of smoke - but I was totally fine with that because you get to use the great onsen at the partner hotel next door (spent my time there), and the area was really nice. I liked it as a cheap option along the kumano kodo.

no expectations when i booked it… i just need a room for a quick stop to the city! Itt was good enough… they said it was old, but it was ok for me and had a good stay during the night! The best part is i was close to the transportation terminal. i would stay again in here if i come back