Good location, right next to the church. Ordered it because it is a chain hotel and chose a balcony room for two nights. It is the best and most expensive hotel in the local Vilnius. Room facilities are ok, but not comparable to domestic Kempinski.
But then temporarily need to continue to live another day, the original room can not be renewed and the hotel front desk said it was full. Booked on Ctrip, given it. Thanks to Ctrip. Please note in particular that the hotel gave a triangular attic-like room on the far side, reached out to open the roof skylight, and accidentally met when waking up. Because I only stayed one night, I didn't bother to toss.
Please confirm the room type and price with Ctrip and the hotel. The pictures are clearly marked. If you have no special circumstances when booking, please do not book this room type. That's bad.
If you run into it, you must jump up and scold it for such a low price / performance ratio.
The hotel is by the lake and the overall environment is ok. But the service was not very good and the room was not cleaned every day. When we informed the front desk that there was no cleaning, the front desk told them that we needed to inform them that the room needed cleaning, and then they would arrange for the aunt to clean it. Isn't it difficult to arrange cleaning by ourselves every day? Don't understand.
Also, the aunt just did a simple job, but the garbage we put on the balcony stayed there for 5 days, and it has always been there. Just make the bed and change the towels? I even suspect that they have never changed the sheets and quilts. . .
My room was VERY small!! I booked a single. That room had a single bed put directly next to a wall. I did not like the front office staff they were not professional hotel people and kind of arrogant!!!Breakfast was pretty good but greasy. Asked for ice and they gave me a dirty look but I did get my ice. Pool worked but it was kind of grungy. I wasz very happy to get a balcony however. I would not stay there again!
The hotel is OK. It's not very big but the room is clean and nice. The bathroom is a little small but it doesn't matter. I like it very much. The location is also good.
The hotel is ideally located in the old town and within easy walking distance of all the attractions of the Old Town. The hotel is transformed from a local old building. The decoration style is romantic and warm. The service is also in line with the five-star hotel standard. The breakfast is relatively simple.
We have arrived very late in the morning we have got the fast service at the reception and offered some tea. Very friendly and welcoming reception staff. The breakfast option were impressive. The rooms very cozy, clean and modern.
This should be one of the best hotels in Vilnius. There are many luxury cars parked in the yard, but I feel it is just at the level of three stars in Beijing. The room is very small, there are no toiletries and kettles. The location is very city center, but to be honest, Vilnius is very small, so you have to make do with it.
It’s not a 24-hour front desk. It’s troublesome to check in by yourself. Did you not receive self-check-in on your mobile phone? ➕ Customer service whatsapp finally solved it.
Good environment, you can hear the sound of the church bell
The location was great and we were allowed to check out an hour later, which we were very happy about. Unfortunately there was an unpleasant smell in the room and the air conditioning constantly made a whistling noise. After checking out, €4.50 was deducted from our credit card deposit for a coke that we didn't take (we didn't take anything from the minibar). The issue was resolved and the €4.50 was refunded, but it was still a bit annoying and the communication didn't go quite smoothly. But what should also be highlighted positively was the delicious breakfast and the friendly service staff at breakfast.
Very Good
63 reviews
8.8/10
Price from
AU$207
per night
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8.4/10
Very Good
GGuest UserThe hotel is by the lake and the overall environment is ok. But the service was not very good and the room was not cleaned every day. When we informed the front desk that there was no cleaning, the front desk told them that we needed to inform them that the room needed cleaning, and then they would arrange for the aunt to clean it. Isn't it difficult to arrange cleaning by ourselves every day? Don't understand.
Also, the aunt just did a simple job, but the garbage we put on the balcony stayed there for 5 days, and it has always been there. Just make the bed and change the towels? I even suspect that they have never changed the sheets and quilts. . .
GGuest UserMy room was VERY small!! I booked a single. That room had a single bed put directly next to a wall. I did not like the front office staff they were not professional hotel people and kind of arrogant!!!Breakfast was pretty good but greasy. Asked for ice and they gave me a dirty look but I did get my ice. Pool worked but it was kind of grungy. I wasz very happy to get a balcony however. I would not stay there again!
BBantigWe have arrived very late in the morning we have got the fast service at the reception and offered some tea. Very friendly and welcoming reception staff. The breakfast option were impressive. The rooms very cozy, clean and modern.
卡卡瑞纳曾布The hotel is ideally located in the old town and within easy walking distance of all the attractions of the Old Town. The hotel is transformed from a local old building. The decoration style is romantic and warm. The service is also in line with the five-star hotel standard. The breakfast is relatively simple.
GGuest UserThis should be one of the best hotels in Vilnius. There are many luxury cars parked in the yard, but I feel it is just at the level of three stars in Beijing. The room is very small, there are no toiletries and kettles. The location is very city center, but to be honest, Vilnius is very small, so you have to make do with it.
GGuest UserThe hotel is OK. It's not very big but the room is clean and nice. The bathroom is a little small but it doesn't matter. I like it very much. The location is also good.
GGuest UserSpacious room with living room and low table.
Deco is obsolete but completely in the hotel style.
The sdb is more modern.
The hotel is very beautiful.
No car park nearby or very expensive, so you need to walk because in the heart of the old town.
Breakfast is suckled with high quality products and a good service.
The spa is free but very disappointing: a small very cold pool, a sauna and it's all.
BBaochaozhugan01It’s not a 24-hour front desk. It’s troublesome to check in by yourself. Did you not receive self-check-in on your mobile phone? ➕ Customer service whatsapp finally solved it.
Good environment, you can hear the sound of the church bell
HHRT-kennethGood location, right next to the church. Ordered it because it is a chain hotel and chose a balcony room for two nights. It is the best and most expensive hotel in the local Vilnius. Room facilities are ok, but not comparable to domestic Kempinski.
But then temporarily need to continue to live another day, the original room can not be renewed and the hotel front desk said it was full. Booked on Ctrip, given it. Thanks to Ctrip. Please note in particular that the hotel gave a triangular attic-like room on the far side, reached out to open the roof skylight, and accidentally met when waking up. Because I only stayed one night, I didn't bother to toss.
Please confirm the room type and price with Ctrip and the hotel. The pictures are clearly marked. If you have no special circumstances when booking, please do not book this room type. That's bad.
If you run into it, you must jump up and scold it for such a low price / performance ratio.
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