The check-in process was very slow despite the friendliness and service from the receptionist who was very polite and kind. The room was very comfortable, spacious and clean. The food choices at breakfast were quite limited but worth it. And again, the service of the staff here was top-notch and very good, so well done and thank you to the hotel team for that.
I had a fantastic stay at this hotel. The room was beautifully designed, with a filtered water faucet that added extra comfort and convenience. The staff were exceptionally welcoming and attentive, making the entire experience even more enjoyable.
The location is perfect for anyone looking to explore George Town. It’s just a 10-minute walk from the jetty, making it easy to get around. There is a convenience store and several cafes located on the first floor, which made grabbing a quick bite at the end of the day super convenient.
The gym is on the smaller side, but it’s well-equipped with all the basic necessities for a decent workout. Overall, a wonderful place to stay, I’d definitely return!
Lexis Penang Exceeded Expectations!
I recently stayed at Lexis Penang and was thoroughly impressed! The resort offered a perfect blend of comfort, amenities, and stunning views. The rooms were spacious and well-appointed, while the staff were friendly and attentive.
The resort's facilities, including the pool and fitness center, were top-notch. I also appreciated the convenient location, which made it easy to explore Penang's attractions.
Overall, I'd highly recommend Lexis Penang to anyone looking for a relaxing and enjoyable getaway. Can't wait to come back!”
The reception is really grand and nice. They also offered a cup of welcome drink once u arrive. However there's a weird smell in the bathroom basin. Not sure what is that smell but it was there all the time. Probably cos of the age of the hotel. Bed was clean and super big! Got the deluxe king room with sea view but we got the room slightly block. So not v sure if it's worth, maybe its also because we checked in pretty late... Will recommend people with kids because the pool looks fun and also near the beach. Location is pretty good as its about the heart of batu ferringhi.
Overall, I was quite satisfied with my stay. However, there are a few areas that could be improved. The bed sheet had some stains, which made me wonder whether it was not changed or not properly cleaned. Additionally, I found some dinosaur-shaped biscuits under the bed, indicating that the room may not have been thoroughly cleaned by the housekeeping staff. I hope this can be improved for future guests 😊
Had a pleasant stay overall. The room was clean and comfortable. The breakfast spread was a highlight. They offered a great variety of local Penang cuisine with live stations preparing char kuey teow, tosai, hokkien mee, and curry mee fresh on the spot.
One minor downside was the housekeeping service. I requested an extra towel but was told it could only be provided the next morning. Other than that, everything else was great.
first time here. first impression better than expected. just short drive away from bertam exit. beautiful room and very clean. friendly and helpful staff. we opted for going out for food rather than stay in.
just across there’s a small town but really have all we need. there’s street food vendor during weekends which makes it better. definitely will come back and try the water park
Pros: The hotel is centrally located in the heart of georgetown. It's my second time in 6 months. It's nice that they always let you check in early. Plenty of carpark so nothing to worry about.
Cons: Toilet is always clogged. They really gotta do something about it. Breakfast needs improvement. Variety is too little.
Pro
Location is super near to a very big mall which is Gurney Plaza, just walk less than 2min after exit hotel lobby
Cleaniness are well maintained. Super friendly staff, feels welcome the moment u stepped in.
I took the executive package which comes with free flow drinks, food, and also simple dinner and free flow alcohol in the evening. However if you are planning for food trip around Penang you might want to opt out this.
Free parking, decent size swimming pool for children, great gym with lots of equipment but might be a bit cramp, great variety for breakfast buffet.
They share facilities with nearby G Hotel Kelawei like swimming pool, gym and lounge. Besides Kelawei has a pool party which is free to play. They have a buggy to bring you there too.
Cons
I got a room with bad working AC. Took some time to get it done.
I took the buffet dinner at 168 but not much choices and even though the theme is crab but the crab always gone the moment they refill and you need to wait min 10min till the next round. Would recommend to go outside for a better dinner.
Great
351 reviews
9.3/10
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GGuest UserFirst time staying at the Grand Ol Dame of Penang, celebrating its 140th anniversary. Stayed for 2 nights and the experience was great. Room was spacious and comfortable, facing the sea and you wake up to the sounds of crashing waves. Service was excellent. Breakfast was great, with cook-to-order char koay teow and roti canai, in addition to the standard eggs station. Hotel location was strategic, with plenty of food options a simple Grab ride away. The only thing lacking was the TV, coffee machine and fridge in the room, all of which could use an upgrade.
WWenwuPros: The hotel is centrally located in the heart of georgetown. It's my second time in 6 months. It's nice that they always let you check in early. Plenty of carpark so nothing to worry about.
Cons: Toilet is always clogged. They really gotta do something about it. Breakfast needs improvement. Variety is too little.
JJeslyn Tan EJThe reception is really grand and nice. They also offered a cup of welcome drink once u arrive. However there's a weird smell in the bathroom basin. Not sure what is that smell but it was there all the time. Probably cos of the age of the hotel. Bed was clean and super big! Got the deluxe king room with sea view but we got the room slightly block. So not v sure if it's worth, maybe its also because we checked in pretty late... Will recommend people with kids because the pool looks fun and also near the beach. Location is pretty good as its about the heart of batu ferringhi.
FFamily RThe check-in process was very slow despite the friendliness and service from the receptionist who was very polite and kind. The room was very comfortable, spacious and clean. The food choices at breakfast were quite limited but worth it. And again, the service of the staff here was top-notch and very good, so well done and thank you to the hotel team for that.
CCELAINE10Overall, I was quite satisfied with my stay. However, there are a few areas that could be improved. The bed sheet had some stains, which made me wonder whether it was not changed or not properly cleaned. Additionally, I found some dinosaur-shaped biscuits under the bed, indicating that the room may not have been thoroughly cleaned by the housekeeping staff. I hope this can be improved for future guests 😊
GGuest Userfirst time here. first impression better than expected. just short drive away from bertam exit. beautiful room and very clean. friendly and helpful staff. we opted for going out for food rather than stay in.
just across there’s a small town but really have all we need. there’s street food vendor during weekends which makes it better. definitely will come back and try the water park
AAnonymous UserI have always wanted to stay at Lone Pine after seeing the photos of the hotel. I did it, and I was not disappointed. I love the concept, the serenity and the facilities it offered. I also loved the breakfast. Very relaxing environment. I will sure to return to the hotel soon.
AAnonymous UserExcellent stay. Gorgeous room offers privacy and fantastic sea views. Buffet breakfast with a good spread and best of all the staff was attentive and friendly. Efficient service throughout and the beautiful grounds were well maintained. A little dated but still a 5 star rating. A special mention for a special staff, Ms Revathy. Courteous, knowledgeable, helpful and genuine.
WWEI LINGHad a pleasant stay overall. The room was clean and comfortable. The breakfast spread was a highlight. They offered a great variety of local Penang cuisine with live stations preparing char kuey teow, tosai, hokkien mee, and curry mee fresh on the spot.
One minor downside was the housekeeping service. I requested an extra towel but was told it could only be provided the next morning. Other than that, everything else was great.
AA CH YPro
Location is super near to a very big mall which is Gurney Plaza, just walk less than 2min after exit hotel lobby
Cleaniness are well maintained. Super friendly staff, feels welcome the moment u stepped in.
I took the executive package which comes with free flow drinks, food, and also simple dinner and free flow alcohol in the evening. However if you are planning for food trip around Penang you might want to opt out this.
Free parking, decent size swimming pool for children, great gym with lots of equipment but might be a bit cramp, great variety for breakfast buffet.
They share facilities with nearby G Hotel Kelawei like swimming pool, gym and lounge. Besides Kelawei has a pool party which is free to play. They have a buggy to bring you there too.
Cons
I got a room with bad working AC. Took some time to get it done.
I took the buffet dinner at 168 but not much choices and even though the theme is crab but the crab always gone the moment they refill and you need to wait min 10min till the next round. Would recommend to go outside for a better dinner.
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