Hotels With Spa in Sabah, Malaysia

I had a truly wonderful stay at this hotel in Semporna! The highlight was definitely the breathtaking sea view from my room. The room was clean, cozy, and well-maintained, with all the basic amenities provided. The staff were friendly, helpful, and always ready with a smile, making me feel welcomed throughout my stay. I also appreciated the convenient location, with easy access to the jetty and nearby eateries. If you’re looking for a relaxing getaway with beautiful views and warm hospitality, I highly recommend this hotel.

The Gaya is a beautiful hotel, in a beautiful location and the staff are all lovely. The buffet is quite good with a variety of options. The seafood BBQ is delicious!! You have to book the spa and activities 2-3 days in advance to secure a spot. I recommend booking the spa before arrival. If you are a hungry person the all inclusive option may be best as the food at the pool restaurant is soso (in our opinion). Would be lovely to include a reusable beach bag in the rooms.

Great resort area, well thought out activities and facilities . However, management should include more board games like scrabble etc. Lots of guests during our stay and sometimes we could not get to play games we wanted. I mean it’s easy and simple stuff to have more board games. Otherwise the food was great. The activities were good but pricier. Not a whole lot of participation. A pity. Oh, I should not miss out- the sunsets were picture perfect..

Had a wonderful stay with my family at Pan Borneo KK. The hotel staff were exceptional—friendly and very helpful. The rooms were spacious, clean, and comfortable. The location was convenient, making it easy to explore the area.

I am a family of three, and I brought two little girls from my relatives. I booked a standard room and a triple room. The triple room is actually the kind with an extra bed. The price is more than 4,500 per night, which is actually a bit expensive, but there was no way to communicate when booking, so I had to book it this way. From email communication to airport pick-up to the final airport drop-off, it was actually very smooth, which shows that the tourism service of this route is very mature. If Chinese people want to travel to the island of Semporna, they can rest assured. It takes less than an hour by boat from Semporna Pier. After arriving, we are taken to the restaurant for lunch. There are not many varieties of three meals a day, and they are relatively simple. The service staff are very friendly. Outside the wall of the standard room we stayed in is the house of local residents. As long as you stand on the plank road from the pier to the hotel for a while, there will be local people rowing boats to sell seafood and coconuts to sell. Many Chinese tourists will buy seafood to the restaurant for processing. It is very interesting to bargain, which is also an experience. There are also local children playing on the beach, but some will ask tourists for money, and some are very simple. I bravely entered the village and walked around. It was really dirty and smelly, haha! There are also very famous water houses on the island, but they are not together with this resort. You have to walk a little bit, and there is a fee to enter. Let's talk about the sea next to the resort. It is really beautiful. Although the beach is very dirty and there are all kinds of garbage, the sea is really beautiful. You can see the clear bottom by the beach. There are starfish, corals, various small fish, and a veritable jelly sea. We did not sign up for a sea tour to other places. We asked and it was about 65 Malaysian ringgits per person. We stayed for 2 days. We snorkeled at the pier of the resort. The staff was very good. We said we wanted to see turtles, so we dragged a lifebuoy to take us to the place where we could see sea ghosts (actually the water house). To be honest, the quality of tourism practitioners is much better than that of our country. If you don't have high requirements, or are a beginner snorkeler, snorkeling at the pier is actually enough. It doesn't matter if you can't swim. Life jackets, lifebuoys, and responsible staff will satisfy your yearning for colorful underwater time.

Fabulous resort with excellent water quality and beach. Plenty of personal space. Boat transfer extremely disorganised - changed multiple times via email and it was still wrong plus delayed. Definitely stay for more than 1 night, as you only arrive at the island around 4pm, and need to check out around noon with boat departing by 1pm Some of the paid activities weren’t available, which was a shame. Prices for paid activities very reasonable.

The room was spacious, which I truly appreciated. However, the cleanliness could have been improved, as it did not quite meet expectations. Some of the amenities appeared outdated, and a few were not functioning properly. I believe the overall experience would be greatly enhanced with some refurbishment and better maintenance. Nevertheless, I am thankful for the hospitality provided.

I visited the hotel with my parents, my wife and my daughter. We stayed for four nights, checking in on 3rd May and checked out on the 7th. This is actually my second time visiting this hotel, the first time being 30 years ago, again with my parents. I had great memories as a kid so I was looking forward to this trip. The First night was great, had dinner at Coco Joe's and rested after a long trip. The Second day was fantastic, breakfast and dinner and Cafe Tutu, met a lovely dining lady named Rohana. During the day, we enjoyed the great activities of the Leisure Center. Friendly staff from there made the experience children friendly. And the icing of the dessert - the sunset parade, Jamie loves it. Housekeeping did a surprise heartwarming job, covering the lion doll of my daughter with a little towel on the pillow, very cute and thoughtful move. The Third Day we went out to town so didn't stay much time in the hotel. The Fourth Day, was quite disappointing to be honest. Housekeeping did not arrive in the morning when we were out playing at the pool. I understand as there are many rooms to take care of. We went back to the room to rest between 2-4pm, switch on the ”Do not disturb” button, and somehow housekeeping team arrived so they put a card to say they could not clean as we put up the do not disturb button. Fair enough, but again, there was five hours in the morning which they could clean the room. Leaving the room again at 4pm for activities, I called service center for housekeeping, switched off the ”Do not disturb” button and went out. We returned at 7:45pm, still there was no housekeeping. Frustrated, I called the service center again requesting for housekeeping, they replied they will check and follow up with housekeeping. Half an hour later, still no one turned up. Extremely irritated, I called service center for housekeeping again. This time, housekeeping finally arrived but our whole family were waiting for clean towels to have shower. VERY disappointing with the effecitivness of housekeeping and service center on this incident. On that very same day, I discovered a big crockcroach in the toilet, so I do have a big quetion mark on the housekeeping of this hotel. The day was worsen when we had dinner at Coco Joe's, where we wait for nearly an hour (from 6pm to 6:53pm) before we get all our food served. I did complain it to the manager when he came by, which he did apologise and waived our dining fee. Despite my disgrunt towards the long waiting time of the dishes, I would like to give credit on the manager (I think his name is Mr Kan?) in terms of how he managed the complaint. Overall, the experience is mixed. With friendly staff at leisure center + Cafe Tutu, good food but unreasonably long waiting time at Coco Joe's, and disappointing housekeeping after the heartwarming performance on the second day. The hardware of the hotel is great (view, pool design, restaurant seating) but our experience was mainly affected by the staff. On this ocassions, I would like to give commendation to the following staff: Rohana, Majid (both from Cafe Tutu), all staff from Leisure Centre (especially the two ladies and two gentleman hosting water polo and volleyball respectively), and Kan from Coco Joe's on complaint management. Please keep up on the good work you already have, and work hard on things that requires improvement:)

My partner and I just had three nights in a Palm Villa at Gayana Marine Resort! What a place to stay…. Simply amazing! Right from the start everything was perfect. We arrived at the ferry and the staff were really helpful. The ferry left on time and took less than 30 mins. On arrival we had cold towels and a drink. Everything was fully explained by the staff and we were taken to our room about 30 minutes early. The Palm Villa was gorgeous!!! If you can spend a little more and have this room it’s worth it!! I was speechless when I walked in. Super clean and tidy! The online photos do not do this resort justice!! We ate at the Macac Restaurant. There was lots to choose from on the menu and everything tasted fresh and delicious. Breakfast is included and everything was made fresh to order. There was also a buffet which had pastries, fruit, cereal and lots more! We made use of the water sports which are also included. We used the kayaks and paddle boards. Lots available and you just turn up and ask, no need to book! Every single member of staff was lovely!! Everyone greets you, is very polite and they can’t do enough to help. Their English was impressive! We had only booked two nights but loved it so much we extended our stay!!! I highly recommend this place and hope the management see this review to pass on to staff. Thank you. Tasha & Chris.