The overall design of the room is good, it is modern style, breakfast can be ordered or self-service, their breakfast buffet is average compared to the single order dishes. If you really want to find faults, the hardware facilities are average, the Internet speed is poor and there are lags when watching movies and TV series, and there is a WC right at the door. If you care, you'd better consider it.
Facilities: The overall facilities are well designed. One of the two bathrooms has a bathtub. If you want to talk about facilities, the bathroom is right at the door.
Hygiene: The overall hygiene is really good, it looks quite clean.
Environment: The overall modern style, there is a cabinet for self-selection of tea and coffee, the coffee and tea are average, and the beverages and mineral water are free of charge except for two bottles. And the exterior view can see the Sky Tower, and the harbor is next to the restaurant on the first floor.
Service: The restaurant and room service are really good, and the software is better than many domestic hotels.
The location is really convenient, the hardware facilities are passable in New Zealand, but the service is really indescribable ... the coffee machine has a problem. From the morning to the evening, 4 or 5 phones are not counted, and the people who clean the hotel and the front desk repeatedly. Communicate. Every time the answer is given, send someone immediately. Finally at ten thirty in the evening finally came to check. The other room was not cleaned, it is estimated to be off work and very speechless
I am travelling with family with kids and elderly. The grand is probably the best central location that you can find in Auckland if you are taking public transport. The pickup and dropoff for Skybus to Auckland airport is a 5 min walk away. The surrounding has plenty of restaurants including japanese & Chinese food. Facilities wise it has a gym and a heated swimming pool which the kids enjoy. Room is clean & spacious. Hotel price wise is on a high but weighing all the plus points, I will book it again for all the reasons above.
The location is very convenient, within walking distance of Queen Street, the port and the shopping mall. Shopping, dining and convenience stores are all very close. There is valet parking service. It is very suitable as a transit when arriving in Auckland on the first day.
Overall it is not bad, the islanders opened, the environment is good, the room is big, you can cook by yourself, the hot spring opposite is very average, not recommended, the islanders service is very average, the hot spring next door feels better!
Had an amazing night with my husband. Loved exploring all the restaurants on k road. We also got upgraded to the pinicle tower which I highly recommend staying in. Due to school holidays the pool and spa was packed. But was still a nice experience.
This is a very nice hotel right in front of the beach and the bus stop.
The facilities are a little old, but the kitchen equipment is well-equipped and it's a hotel I'd like to stay in for a long time.
The tallest building in Orewa Town, the view is very high, spacious and comfortable, washing machine dryer is available, the bed is comfortable, there is a big supermarket downstairs, too close to the beach, the price is super high.
Very nice place, magnificent view, in the heart of the nature of the island! The room was spacious with a nice bed and a nice kitchen well equipped for cooking! The bathroom was ok! Only negative side: many mosquitoes and many spiders!
We had a very good stay at the Pullman. Though some of the facilities are dated like the bathroom and all, it was overall a good and pleasant experience. Very central location although the climb up the hill can get tiring esp when carrying things.
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OOliver0-0The overall design of the room is good, it is modern style, breakfast can be ordered or self-service, their breakfast buffet is average compared to the single order dishes. If you really want to find faults, the hardware facilities are average, the Internet speed is poor and there are lags when watching movies and TV series, and there is a WC right at the door. If you care, you'd better consider it.
Facilities: The overall facilities are well designed. One of the two bathrooms has a bathtub. If you want to talk about facilities, the bathroom is right at the door.
Hygiene: The overall hygiene is really good, it looks quite clean.
Environment: The overall modern style, there is a cabinet for self-selection of tea and coffee, the coffee and tea are average, and the beverages and mineral water are free of charge except for two bottles. And the exterior view can see the Sky Tower, and the harbor is next to the restaurant on the first floor.
Service: The restaurant and room service are really good, and the software is better than many domestic hotels.
CChin MengI am travelling with family with kids and elderly. The grand is probably the best central location that you can find in Auckland if you are taking public transport. The pickup and dropoff for Skybus to Auckland airport is a 5 min walk away. The surrounding has plenty of restaurants including japanese & Chinese food. Facilities wise it has a gym and a heated swimming pool which the kids enjoy. Room is clean & spacious. Hotel price wise is on a high but weighing all the plus points, I will book it again for all the reasons above.
AAnonymous UserHeritage Hotel is really a grand old dame. Her floor boards creak and often I was woken up by the guests above me.
The kitchen sink leaked and flooded the dining area. TV signal got knocked out by blustery winds. Internet reception in the room is rather poor. In public areas no issue. But in the rooms, bad!
However, service is great. Issues reported were attended to quickly.
MM J G.We had a very good stay at the Pullman. Though some of the facilities are dated like the bathroom and all, it was overall a good and pleasant experience. Very central location although the climb up the hill can get tiring esp when carrying things.
GGuest UserFor the extremely low price we paid to stay there's really nothing to complain about.
So much parking space close to the hotel entrance so easy to get luggage in etc. Easy check in.
Big room. Beds were comfy. Located close to everywhere we needed to be that weekend.
Would love to have had things mentioned to us at check in that were listed in the room description on the website such as the breakfast option and shown where the spa was etc
Thank you for having us =)
JJINGOverall it is not bad, the islanders opened, the environment is good, the room is big, you can cook by yourself, the hot spring opposite is very average, not recommended, the islanders service is very average, the hot spring next door feels better!
GGuest UserThe room is very big. I book the villa room is very comfortable. I can go out and see the same large grassland in the sea. 😌 nzl holiday suburbs can choose.
In addition, the restaurant dinner is good for my appetite 👍🏻
GGuest UserHad an amazing night with my husband. Loved exploring all the restaurants on k road. We also got upgraded to the pinicle tower which I highly recommend staying in. Due to school holidays the pool and spa was packed. But was still a nice experience.
PPro UpliftersWas very happy with the new serviced apartments. Lots of space. Customer service was great. The lady at the reception was very helpful. Definitely will recommend the place to others.
GGuest UserThe location is very convenient, within walking distance of Queen Street, the port and the shopping mall. Shopping, dining and convenience stores are all very close. There is valet parking service. It is very suitable as a transit when arriving in Auckland on the first day.
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