In winter it wasn't very busy. There was only one employee at the reception. The restaurant was only open for breakfast. But the breakfast was really, really good. Lots of choice and very tasty. Unfortunately we didn't try out the other facilities like the pool and sauna. The room was very nice and clean. The location is good. There is a beach and a good hiking trail right behind the resort. But you always have to drive or take a taxi to the resort. Room service was available if you wanted to order food spontaneously.
A beautiful hotel in a beautiful location - we went at a time where it was a little quieter but still sunny. They town is small and cute and during summer I’m sure there’s more entertainment. The staff in the beginning weren’t as welcoming but after that they were all very pleasant. We did mention it’s our anniversary but as this was in the beginning with staff that weren’t bothered nothing was done. Other staff were very very nice and always so helpful. Breakfast was lovely and the bar at night was also lovely.
Overall it's good, the whole hotel is very new, the room is quite big and the hygiene is very good, but maybe because it is a new hotel, the room has a smell. The hotel's outdoor swimming pool is nice and the hotel dinner is also very cost-effective. However, if the air conditioner in the room is turned on high, it will be noisy, and it is also troublesome to contact the front desk. There were several times when I made many calls but no one answered. The cleaning staff don't speak English and need to use google translate to communicate, but they are still very nice.
Decent Stay, but Could Be Better for a 4-Star Hotel
The Good:
• Location: The hotel is in a great spot—just an 8-minute walk from train Station and only 10 minutes by taxi to the airport, making it very convenient for travelers.
• Breakfast: One of the best parts of our stay! A great selection of food, and the addition of a piano playing in the background made for a lovely atmosphere.
The Not-So-Good:
• Bathroom Issues: Unfortunately, the bathroom had a bad smell, which we believe was caused by water collecting under the floor for a long time. The shower design was also frustrating, as water would leak out onto the bathroom and toilet floors. Additionally, the ventilation fan didn’t seem to work well, which made the smell worse.
• Construction Noise: This was a major issue. There was loud construction work from 10 a.m. to 5 p.m., making it nearly impossible to relax in the hotel during the day.
• The overall entrance to the hotel didn’t feel like a typical hotel—it was busy and had a commercial feel, more like entering a shop or mall.
We’d rate it 3/5. While the location and breakfast were great, the bathroom issues, construction noise, made it feel below 4-star standards. With better maintenance and some upgrades, this hotel could be much better!
I enjoyed a fabulous stay here in Travira. The staff were always smiling, efficient and helpful. Breakfast was excellent and even included champagne. Rooms were quiet and very comfortable. The location was excellent in spite of having an uphill walk from the town. I would definitely stay here again
The location is a 20-minute drive from Albufeira. It has two outdoor swimming pools, all-inclusive food and drinks, and a great experience. It is more suitable for families with children because there are many activities for children. The restaurant tastes Western style and there are three restaurants.
We had a very pleasant stay at the hotel. Good service and cleanliness. The food is good and varied. Its facilities are up to the standard of the establishment.
Very cost-effective, two adults and one small occupancy, free parking, breakfast for three, a bottle of red wine, extra bed for children, only 1200, during our entire trip, it was a good value for money
Amazing! Highlighting the excellent service and availability on the part of David Dias, Carina Gomes and SR. George. Thank you very much! We will definitely be back!
Facilities a little old . Not a nice odour when opened the closet. Air condition not working well and water get easily spill out the bath area into the sanitary area. The tap at the washing basin not well designed too close to the basin and water easily gush out requiring delicate control.
Our room was the farthest end of the hotel block requiring to talk 2 lifts and walk various floors to reach the room.
Very Good
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8.0/10
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9.1/10
Great
LLaurentThis hotel is very recent. Beautiful, elegant and well-equipped in terms of services. What doesn't strike us as normal, however, is the lack of little touches for a hotel in this category. No shampoo, no q-tips, just the same gel for washing hands and in the shower. No shower cap. An empty fridge bar. We appreciate the coffee machine and the bottle of water, but one normal coffee capsule and 3 decaffeinated coffee capsules... not logical...
We asked for a room with a bath when we booked (we were ”upgraded” without any request on our part, on a ”marina” view, but with a shower.
As we are not very nice customers, we didn't say anything.
The bedding is good. The pillows are quite thick, which can be uncomfortable for people with sensitive necks. 3 cushions are available, but they are all very dense.
The road is very noisy, subject to a few car rodeos at night.
I've heard that the rooftop is noisy in November, but fortunately this is not the case.
The staff are friendly and respond to requests.
The breakfast buffet is very comprehensive, but for the evening menu, this type of buffet seems less attractive, but will surely please some people.
The spa is very good, at 12.5 euros for one hour (equipped swimming pool, sauna, hammam, etc.).
There is a car park at the hotel for 6 euros a night, but free parking is available 200m from the hotel by the beach.
All in all, then, this is a fine hotel with a lot of potential, but some details clearly need to be reviewed to make it really nice.
PPoh LamFacilities a little old . Not a nice odour when opened the closet. Air condition not working well and water get easily spill out the bath area into the sanitary area. The tap at the washing basin not well designed too close to the basin and water easily gush out requiring delicate control.
Our room was the farthest end of the hotel block requiring to talk 2 lifts and walk various floors to reach the room.
RRONGThe problem with this hotel is the management. The hotel is very big and the route sign is not clear. I was lucky to find the room after walking for 30 minutes. And the breakfast information is wrong, the parking information is wrong. These problems should be improved through management, and good results should be obtained.
SSbj66Decent Stay, but Could Be Better for a 4-Star Hotel
The Good:
• Location: The hotel is in a great spot—just an 8-minute walk from train Station and only 10 minutes by taxi to the airport, making it very convenient for travelers.
• Breakfast: One of the best parts of our stay! A great selection of food, and the addition of a piano playing in the background made for a lovely atmosphere.
The Not-So-Good:
• Bathroom Issues: Unfortunately, the bathroom had a bad smell, which we believe was caused by water collecting under the floor for a long time. The shower design was also frustrating, as water would leak out onto the bathroom and toilet floors. Additionally, the ventilation fan didn’t seem to work well, which made the smell worse.
• Construction Noise: This was a major issue. There was loud construction work from 10 a.m. to 5 p.m., making it nearly impossible to relax in the hotel during the day.
• The overall entrance to the hotel didn’t feel like a typical hotel—it was busy and had a commercial feel, more like entering a shop or mall.
We’d rate it 3/5. While the location and breakfast were great, the bathroom issues, construction noise, made it feel below 4-star standards. With better maintenance and some upgrades, this hotel could be much better!
Hhappiest_girlSuperb location and beautiful view from the rooftop bar and restaurant. We stayed over New Year's Eve, and there was a DJ set and a big concert for two nights, which made it very loud in the room. However, that's not something the hotel could do anything about, so at least it was fun to celebrate the New Year. The room was okay, but housekeeping services were rather slow. Overall I can recommend this hotel, watching sunsets at the bar was the highlight of our trip in Faro.
GGuest UserWe had a very pleasant stay at the hotel. Good service and cleanliness. The food is good and varied. Its facilities are up to the standard of the establishment.
AAnonymous UserHotel is in perfect location within the historical site, the room is clean and comfy. Beautiful pool in the middle of the garden. Despite all ups, the downside was the service in general, however the reception was helpful when asked.
Tips:
Avoid staying the same floor as the reception because there is a staff room next to you, and the staff come to chitchat in the room and the hallway (the same hallway as guest doors, clearly echo).
Beware of hot food running out from breakfast way earlier than closing time, you cannot request those eggs, bacons, mushroom if it's runs out. even there are many guests coming in and was no hot food.
Like other comment says the hotel is full of potential and personally we think its a very peaceful & lovely place with historical charm. Just the frontline service staffs around the place still far from that so called well service.
House keeping were friendly and helpful, gardening maintained well.
Enjoyed the place and once learned to didnt expect any service, Its was the best way.
GGuest UserBooked this hotel for a weekend getaway with my partner and we had an excellent experience. The onsite facilities were top-notch, from the relaxing spa to the suites. We felt well taken care of throughout our stay. One of the highlights was definitely the breakfast – it offered a wide variety of options, ensuring we had plenty of choices to start our day. Overall, it was a wonderful stay, and we highly recommend it for anyone looking for a relaxing and enjoyable escape.
Mmicky sibalhello
this was our second trip my first trip was last year in the same hotel and it was the best three years we had spent in any hotel we loved the hotel and everything from service to food location everything but this time we were treated horribly at the reception the perrsonal at the reception was the worst a hotel should have as the first contact first of all they gave us seperate bed to a couple and wheen we asked the beds to be joined the reception personal after half an hour waiting for somebdy to come and join the beds told us and that too in the worst possible way that the housekeeping will come when they have time the worst experience anybdy can have in t¡a hotel where u have booked a second time for the treatment u have had earlier i will not recommend anybdy to book this hotel i dont know it was because we booked through trip .com because they treated us real badi am really hurt by the treatment given by the reception staff to a paying client
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