The hotel was nice, to he breakfast was delicious. However, we tried to contact the hotel prior to our arrival asking about the shuttle from the airport but we didn't get a response about the timing so we ended up taking a taxi! The hotel gave us extra time to check out because of this inconvenience so I am thankful for that.
Hotel well located, we had an unforeseen with the collection being made twice, unfortunately there was an error that passed through 3 hotel attendants, then it was solved through a payment transfer, so at this point everything was solved.
The pool area, despite reporting being covered and heated, heating is minimal, leaves it from ice to less ice, unfortunately the cover is well damaged, has several holes on the roof, during our visit, they ended raining and there are pinks across the pool area, which is almost impossible to use.
The first attendance I didn't like pq the collaborator did not pay attention to the information I put in the room options.
And he also questioned me that I made the wrong booking and showed that I was right.
After this resolved the other services were very good mainly the night and morning service.
I think the accommodation is great, but the last time I was in trouble with the payment because I was charged on the site and they made me pass the card at the time of check in.
The hotel is located at a walk through the city for four nights. The hotel is less than five minutes walk from the shopping. The room is very spacious and clean. Breakfast has many options. I recommend.
Sinto falta de um restaurante mais profissional, com atendimento direcionado, principalmente no jantar.
O espaço é amplo e muito bonito, faltando apenas pequenos ajustes. Seria mais agradável para permanecer mais tempo, gerando receita contínua pro hotel.
The staff is very friendly and efficient, the location is very good, near pharmacy, trade, banks.
The room was open, and there was no sabble to wash your hands, and they should provide a hand towel.
I didn't eat at the hotel.
The Ibirapuera Hotel in Sao Paulo is unforgettable! The rooms are spacious and comfortable, and the layout is beautiful. The surrounding transportation is convenient, and travel is worry-free. The service team is friendly and efficient, and the dining options are diverse and delicious. It is an excellent choice for business and leisure.
GGuest UserRight at the end of Paulista Avenue.
At the other end is Consolaçao (consolation)
Very convenient hotel environment is good, the room is also very big, the city view on the high floor is also good, the price is economical.
IIsa ValenticDuring my stay at Sleep in Guarulhos in São Paulo, Brazil, booked through Trip.com, I encountered exceptional service from start to finish. The reception staff demonstrated impeccable customer service, promptly addressing a small issue with my booking without any hassle on my part. Their efficiency and professionalism ensured that my stay got off to a smooth start, allowing me to relax and enjoy my time at the hotel.
As a parent travelling with my 4-month-old, I was particularly impressed by the thoughtful amenities provided by the hotel. They provided a cot for my baby, which was not only of excellent size but also incredibly comfortable. It's always a relief to find accommodations that cater to the needs of families and Sleep in Guarulhos exceeded my expectations in this regard.
Of course, one of the highlights of my stay was the breakfast buffet, which offered an impressive array of options to suit every palate. From continental favourites to hearty breakfast dishes, there was something for everyone, and the quality of the food was outstanding.
Overall, my experience at Sleep in Guarulhos booked through Trip.com was nothing short of excellent. From the exemplary customer service at the reception to the comfortable accommodations and delicious breakfast options, every aspect of my stay was memorable and enjoyable. I wouldn't hesitate to recommend this hotel to fellow travellers looking for a wonderful experience in São Paulo.
AAnonymous UserThis stay at Gran Villa was great! The room was clean and elegant, and the facilities were complete and thoughtful. The food was rich and delicious, I really recommend it! There is an Italian food street next to it, which is very good.
SShenJessievery pleasure experience with Allure Moema Apartment. I am here for the Sao Paulo Expo, and THIS APARTMENT HOTEL IS AMAZING.
First, the location is very great, the neighborhood is very quiet and clean, you can easily shop within 5 minutes of walking to a very big shopping mall.
Second, the room and hotel are super professional. they have a gym and working zone that can quietly work inside. and all hotel are very clean and no noise during my trip.
Third, I love the staff here. and they are sooo patient and soooo nice. If I can back to Sao Paulo again, I definitely will choose this hotel again.
At first, as foreigners, we don't have local currency to pay the bill and they are willing to give us time and solutions to solve the problems. And, unfortunately, my backpack was stolen in a restaurant and I lost all my belongings. They were very concerned about my condition and comforted me thoughtfully. They even helped the kind people find my passport and help me return to my country as soon as possible.
I am so grateful I chose this hotel and I am so grateful that I met all these great people in Sao Paulo.
Definitely, a Great choice if you want to visit Sao Paulo Expo!
WWang_cjThe surrounding environment is safe and convenient. It is suitable for business trips and family travel. There is a large shopping mall around. There are many shops inside. You can eat on the first floor and shop on the second and third floors.
DDiegobrasDespite the recent power outage in São Paulo, the hotel managed to provide satisfactory service, even with a very slow reservation system.
The location is ideal for those traveling to Congonhas, it couldn't be better.
RRichardjiaWe stay in this hotel every time we come to Brazil. The overall feeling is good. Sometimes there is someone at the front desk and sometimes there is no one, so it is best to check in online. The room facilities are also good, with everything you need to cook, and there are tableware and kitchenware.
GGuest UserThe hotel shuttle only goes to terminal 2 and if it’s a peak period, it will not be possible to squeeze into the bus (no standing allowed). Receptionist are friendly, however, hotel does not have a tag to hang at doors to let them know no room service is needed, so one day you will get two knocks (one for cleaning and one for the pantry refill if needed) which can be very disruptive. There’s shampoo, hair conditioner, body lotion, two bar soaps and one shower cap provided. Toilet has a spray which is useful.
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