Just as pictured! Nicely located and I feel the price was reasonable for where in town it is. They kindly held our bags when we got there before check in and again after check out the following day. They offer water/coffee/tea for free in the lobby.
It is a few stops away from the train station. But it is still quite convenient. It is just across the road to get to the hotel. There are many fast food restaurants around and an Aldi supermarket is not far from there. The included breakfast are delicious and have a reasonable choice of the food and drinks. Room is clean and has all the facilities expected. No fridge though. It’s good money to value. Will recommend for a quality room with good service within a reasonable price range.
Swizerland is one of the few destinations in Europe that one would love to travel agian and agian. And this one could be the best one of the whole Europe, if you don’t take Ritz or Regis for a comparison.
设施:Inner style Same as a typical European middle class latest 5 years villa or house. Never ever choose those which have more 100 years ages apartment like Paris center or Vince Center’s Villa and which cost more than 1500Euro/night. Every chinese turioust please keep in mind a typical London workers get paid 2000pounds/Month
服务:As a guest you just pay 15french for a healthy buffet reasonable dinner.
瑞士是欧洲为数不多的几个人们喜欢旅行的目的地之一。如果你不拿里兹酒店或里吉斯酒店做比较,这家酒店可能是整个欧洲最好的酒店。
设施:内部风格与典型的欧洲中产阶级最近5年的别墅或房子相同。永远不要选择那些拥有100年以上历史的公寓,如巴黎市中心或文斯中心的别墅,价格超过1500欧元/晚。每个中国游客请记住,典型的伦敦工人每月的工资是2000英镑。
服务:作为客人,只需支付15法郎即可享用健康的自助合理晚餐。
这里以及附近绝对值得住上一整个星期。
租车自驾最佳。或者拖着最多2个24寸行李箱从Luzern坐船到Vitznau.步行也方便。如果人均拖2个箱子的就算了吧赶紧丢一个。
The hotel boasts an excellent location and is incredibly clean and comfortable. It offers exceptional value for money and was definitely the most comfortable hotel of our entire trip. Breakfast was just okay, so you might prefer to eat out. It's also very close to the train station.
Stayed in Ibis styles for 2 days. The hotel receptionists and staff were so approachable and very accommodating. They guided us on how to go about the city with the different transportation available and the must see attractions in Luzern. Breakfast offered a variety of foods. Very clean room and toilet. I will recommend it to my friends who will visit Switzerland.
The room was even better in person than in the photos – clean and well-maintained. It's located in a very safe residential neighborhood, and it's only a 10-minute walk to Chapel Bridge. Considering the price, location, and overall environment, it offers excellent value for money! Highly recommended.
First of all, the scenery in Lucerne exceeded my expectations! The hotel is right on the edge of Lake Lucerne, and you can see the scenery when you step out. You can sit downstairs for an afternoon✅
🗺️ Location:
Turn right at the Weggis Pier for 50 meters. There is a bus stop downstairs from the hotel. Go out the hotel front desk and go up the slope to the Rigi cable car. It takes about 8 minutes to climb, so the transportation is very, very convenient!
🏠 Environmental facilities:
The hotel is relatively traditional, not a star-rated hotel. It provides breakfast and has its own restaurant. The rooms are not big and some have terraces, facing Lake Lucerne. It is clean and hygienic.
✅Service attitude:
The boss personally helped to carry the luggage🧳, thank you very much; the sister at the front desk was super nice, check-in was very smooth, and she gave Rigi's travel guide and introduced it in detail, including several routes up the mountain and how long it takes to walk. When I was leaving, I saw my earrings and complimented them on how beautiful they looked. It made me feel good for the day!
The room was arranged on the first floor. Because it is close to the lake, it has a musty smell. It is a bit noisy when the window is opened. However, the service staff allowed us to check in early, which is very humane. The location is in the center of the old town of Lucerne, and it takes 7 or 8 minutes to walk to the train station. It is still cost-effective.
Hotel was located near the Lucerne station and easily accessible. Also a short walk to chapel bridge and old town. There is a dining area where you can have your meals and also provides coffee and tea 24/7. However, the television does not have any English channels and the tap water is cold. There is hot water for bathing but it doesn’t last long.
The hotel is a typical old-fashioned hotel, decorated in antique style and the elevator is small. Outside the window of the room is Lake Lusen, the scenery is invincible. Breakfast is good. Hotel parking is not convenient, parking is not available at the entrance of the hotel, opposite a social parking lot is charged (temporary parking is not charged), there are two hotel dedicated parking spaces but often not about. However, there is a public parking lot 300 meters away from the hotel. After check-in, the front desk will inform the parking lot location and enter the license plate information, free parking is available.
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AAnonymous UserStayed in Ibis styles for 2 days. The hotel receptionists and staff were so approachable and very accommodating. They guided us on how to go about the city with the different transportation available and the must see attractions in Luzern. Breakfast offered a variety of foods. Very clean room and toilet. I will recommend it to my friends who will visit Switzerland.
TtasyThe check-in process was really difficult. We arrived at the hotel around 9 PM. The self check-in machine couldn’t find our booking. We called for help and talked on the phone for a long time, but still couldn’t check in. Luckily (and unluckily), some other guests arrived and had the same problem. Because there were more of us, finally a male staff member agreed to come and check the machine.
This staff member kept saying it was our fault – that we entered our name wrong, or that we mixed up the first name and last name. He insisted the machine had worked fine for six months and couldn’t be broken. We tried different combinations of our names many times, but nothing worked. He tried too – and when it still didn’t work, he finally admitted the machine was the problem. Around 11:30 PM, we finally entered the rooms.
The next day, after we explained everything, the very friendly and polite ladies at the front desk kindly gave us a 10% discount. Most things about the hotel were great, and the front desk ladies were super helpful. We fully understand that technical problems happen sometimes, and waiting 2.5 hours to check in was also okay for us. We doNOT blame anyone or anything for that. But what we couldn’t understand was how the staff member insisted it was our fault and how he did NOT believe anything we said, and his attitude was a bit rude when we tried to explain that it wasn’t our fault.
HH JainThe room shown in pictures didn’t match what was offered on site. Very misleading. Took an hour of to and fro to be allocated a different room. The travel voucher never arrived by email, spent $$ on travel first day (shouldn’t have to) and got a travel voucher later after escalating to customer service. Breakfast was fine.
It’s a nice property but a few niggles as above. Must show correct pictures for rooms on advert.
YYangguangxilepinganAs a B&B-style hotel, the family room we booked is more practical, with two bedrooms, a living room and a bathroom with a shower room. There is enough space for a family to live together, warm and comfortable. However, if you are traveling with friends, it is not very convenient. In the morning, when everyone has to wash and use the bathroom, the waiting time is really a bit long, which will delay a lot of itinerary arrangements.
The check-in process is really not worry-free. There is no convenient password lock to get the key directly, and there is no conspicuous reception guide. After arriving, you can only call the management staff. If you don't speak the language, it will be more troublesome, so you have to find a platform to deal with it. The hotel is hidden in a building in a residential area, mixed with ordinary residents. The surrounding streets are quiet, but if you don't pay attention, you will go to the wrong unit entrance door. It is quite difficult to find it. It would be better if you can put more effort into the check-in guide.
However, it is worth praising that the hotel's sanitation is well maintained, the room is clean, the bed is tidy, and the bathroom has no peculiar smell, which makes people feel more at ease. And there is no scary situation of someone knocking on the door in the middle of the night in other reviews, so there is still a sense of security.
In general, Galaxy Apartment Hotel has room types suitable for family living and good hygiene and safety guarantees, but there is still a lot of room for improvement in the convenience of check-in.
GGuest UserThe room was arranged on the first floor. Because it is close to the lake, it has a musty smell. It is a bit noisy when the window is opened. However, the service staff allowed us to check in early, which is very humane. The location is in the center of the old town of Lucerne, and it takes 7 or 8 minutes to walk to the train station. It is still cost-effective.
TTeeoteeThis is by far the best hotel my wife and I stayed at during our 10 days in Switzerland. The location is right in the center of Lucerne old town, which is only about 9 minutes walking to the main station.
Most importantly, the hotel is very well-decorated and stylish. The lightings and the atmosphere are perfect. Truly recommend this hotel for your trip to Lucerne.
GGuest UserThe location of the hotel is perfectly beautiful and conveniently close to public transport. This includes the boats which go on various trips on the lake.
Service in the hotel was very good and I would especially like to mention Kenny at reception who was happy to go the extra mile. The food was good and a wonderful breakfast buffet is served. The coffee was good, croissants and bread fresh, a wonderful selection of good quality jam, simply excellent.
For those who wanted, there was even smoked salmon and on certain days, a glass of bubbly!!
Would also like to mention the two ladies who run “breakfast” and keep things clean and fresh. Thank you.
GGuest UserThe location is good, close to the train station and most sightseeing places in Luzern. The receptionists were all friendly and helpful. The only drawback of the hotel is noise levels. There are many restaurants around with outdoor seating so you would hear people chatting all the way till 11 pm. 5AM in the morning there would be loud street cleaning trucks. There was one night some bar nearby had loud drunk people noise till 2AM. There's no AC in the room so you have to leave the window open and deal with all the noises.
KKAM MAUThe hotel is 2 train stations (4 minutes) from Luzern central station, but the rate is lower. The size of the room is reasonable, and I can open two luggage at the same time. It is clean and tidy. The room is facing the mountains with snow on the submit, a very good view. As a typical hotel, air-conditioning (I mean cooling) is not available, but I still enjoy a good sleep when staying in the hotel in late April. The front desk staff is nice and helpful. A good choice for travelers to Lucerne.
MMenschen001Facilities: This hotel is a chain hotel, and the facilities are the same and very complete. The hotel is located at the rest stop on the highway, so more people use it to rest on the highway.
Hygiene: The hygiene is very clean and tidy.
Environment: The surrounding environment is good, because it is on the highway, so it is relatively good, because there are some children's playgrounds and supermarkets.
Service: The service is good, and the breakfast is also good.
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