Facilities: This hotel is a chain hotel, and the facilities are the same and very complete. The hotel is located at the rest stop on the highway, so more people use it to rest on the highway.
Hygiene: The hygiene is very clean and tidy.
Environment: The surrounding environment is good, because it is on the highway, so it is relatively good, because there are some children's playgrounds and supermarkets.
Service: The service is good, and the breakfast is also good.
Stayed in Ibis styles for 2 days. The hotel receptionists and staff were so approachable and very accommodating. They guided us on how to go about the city with the different transportation available and the must see attractions in Luzern. Breakfast offered a variety of foods. Very clean room and toilet. I will recommend it to my friends who will visit Switzerland.
Host are all friendly, room amenities are at minimal, you need to go down to lobby if you want to get a cup
of coffee. Kettle available upon request
plus point is breakfast is included.
Hotel location is unbeatable as it is right opposite the train station. Supermarket and restaurants all within 100m. The old town is also 5mins away. Staff was pleasant and courteous. Breakfast is acceptable.
Receptionist was friendly, patient and helpful. Hotel was conveniently located. Room was small, light bulb spoiled in the other part of the room and wasn't replaced. Coffee and tea bags provided. Bathroom was very small. Lift was very old and small. Can only fit 1 pax and a luggage each time. No frills hotel. Enjoyed the proximity to the train station, old town and the lake.
Located in the heart of the old town, 10 minutes walk to the central train station. It will take some time to learn to use the self-check-in machine to go through the check-in process. It is not easy to find the main entrance of white electronic door cards, remember to encode a couple more electronic door cards, go to the main door tried the card OK before leaving the Check-in system) elevator to go back to the door turn, from the other side of the door to take the card into the building, otherwise To lift heavy luggage walk nearly 15 to 20 steps. This inn has no other facilities except a few water cups (there is also a safe); there is no hot water kettle, which is very inconvenient when the weather is cold.
Although it is a bit old, it is well maintained. The room is large and there is no problem opening two large suitcases. Although the hotel is a bit far from the city, the hotel provides free transportation tickets, which makes travel very convenient. You can take the train or bus as you like. The hotel has a parking lot, 14 francs for 24 hours, and you can enter and exit multiple times. You can scan the parking ticket at the front desk every time you leave. The front desk service is very good👍
First of all, the scenery in Lucerne exceeded my expectations! The hotel is right on the edge of Lake Lucerne, and you can see the scenery when you step out. You can sit downstairs for an afternoon✅
🗺️ Location:
Turn right at the Weggis Pier for 50 meters. There is a bus stop downstairs from the hotel. Go out the hotel front desk and go up the slope to the Rigi cable car. It takes about 8 minutes to climb, so the transportation is very, very convenient!
🏠 Environmental facilities:
The hotel is relatively traditional, not a star-rated hotel. It provides breakfast and has its own restaurant. The rooms are not big and some have terraces, facing Lake Lucerne. It is clean and hygienic.
✅Service attitude:
The boss personally helped to carry the luggage🧳, thank you very much; the sister at the front desk was super nice, check-in was very smooth, and she gave Rigi's travel guide and introduced it in detail, including several routes up the mountain and how long it takes to walk. When I was leaving, I saw my earrings and complimented them on how beautiful they looked. It made me feel good for the day!
Arrive in Zurich at 1pm and go straight to this hotel instead of staying in Lucerne. I went to see the morning at Mt. Rigi and I was lucky to watch the sunrise. It takes about an hour, so you have to go relaxed. (No train in the morning). The room itself is really motel level and the rest of the spa is excellent. Luxury spa feeling. Room prices are so expensive that there are plenty of empty rooms in high season. It feels like an Asian who gave a bad view (I don't have a few views in this direction)
Breakfast table outside the window
Others view towards the mountain side.
btw Rigi Mountain View runs out of hotel prices. Excellent breakfast
Please go watch the sunrise. It was amazing because there were no people on the way.
Ascending, it's already there. Most impressive during a 7 day trip to Switzerland
Very Good
54 reviews
8.6/10
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AAnonymous UserStayed in Ibis styles for 2 days. The hotel receptionists and staff were so approachable and very accommodating. They guided us on how to go about the city with the different transportation available and the must see attractions in Luzern. Breakfast offered a variety of foods. Very clean room and toilet. I will recommend it to my friends who will visit Switzerland.
TtasyThe check-in process was really difficult. We arrived at the hotel around 9 PM. The self check-in machine couldn’t find our booking. We called for help and talked on the phone for a long time, but still couldn’t check in. Luckily (and unluckily), some other guests arrived and had the same problem. Because there were more of us, finally a male staff member agreed to come and check the machine.
This staff member kept saying it was our fault – that we entered our name wrong, or that we mixed up the first name and last name. He insisted the machine had worked fine for six months and couldn’t be broken. We tried different combinations of our names many times, but nothing worked. He tried too – and when it still didn’t work, he finally admitted the machine was the problem. Around 11:30 PM, we finally entered the rooms.
The next day, after we explained everything, the very friendly and polite ladies at the front desk kindly gave us a 10% discount. Most things about the hotel were great, and the front desk ladies were super helpful. We fully understand that technical problems happen sometimes, and waiting 2.5 hours to check in was also okay for us. We doNOT blame anyone or anything for that. But what we couldn’t understand was how the staff member insisted it was our fault and how he did NOT believe anything we said, and his attitude was a bit rude when we tried to explain that it wasn’t our fault.
AAnonymous UserA strange thing happened in the early morning. Around 5:40, when we were still sleeping, the doorbell suddenly rang, waking us up. How could someone ring the doorbell so early in the morning? The bell rang for a while and then stopped. Just as we were about to fall asleep, the doorbell rang again. It lasted for a while and then stopped. This time we were completely woken up and felt a little panicked. After all, we were abroad. When the doorbell rang for the third time, we went to the door to see what was going on. As soon as we walked to the door, we heard the sound of someone rushing downstairs in the corridor. Looking out through the peephole, the lights in the corridor were still on and no one was there. There couldn't be a thief. We suddenly lost all sleep and immediately contacted the landlord on WHATSAPP. There was no reply, so we contacted Ctrip customer service. It was not until 19:57 local time that Ctrip customer service contacted the landlord and told us that the hotel's reply was that because the apartment is located in a public area, it cannot control who rings the doorbell. The doorbell was indeed installed in the hallway. The name of the apartment was clearly written on the bottom of the doorbell. There should be no possibility of pressing the wrong button. Moreover, the doorbell should be set up with a doorbell shut-off function like a hotel, otherwise it will seriously affect the normal rest of the guests and make people doubt the safety.
What is worthy of praise is Ctrip's customer service, quick follow-up and responsible attitude.
The apartment is about 15 minutes' walk from the train station and about 5 minutes from the old town. The apartment is located next to a small street, and there are no people on the street at night. There is a double bed and a sofa in the apartment. The double bed is not big, and there is something wrong with the spring. It creaks when it moves.
The kitchen has an oven, refrigerator, and induction cooker. The hand-held shower head and rod are broken, so it can only be held by hand, which is very inconvenient.
XXi XuThe hotel is in a prime location with convenient transportation. The rooms are clean and tidy, very quiet and the scenery is excellent. The service staff is enthusiastic and the facilities are complete and advanced. The experience is very satisfactory and it is very convenient to go anywhere in the old town.
BBensongymLocated in the heart of the old town, 10 minutes walk to the central train station. It will take some time to learn to use the self-check-in machine to go through the check-in process. It is not easy to find the main entrance of white electronic door cards, remember to encode a couple more electronic door cards, go to the main door tried the card OK before leaving the Check-in system) elevator to go back to the door turn, from the other side of the door to take the card into the building, otherwise To lift heavy luggage walk nearly 15 to 20 steps. This inn has no other facilities except a few water cups (there is also a safe); there is no hot water kettle, which is very inconvenient when the weather is cold.
GGuest UserThe location of the hotel is perfectly beautiful and conveniently close to public transport. This includes the boats which go on various trips on the lake.
Service in the hotel was very good and I would especially like to mention Kenny at reception who was happy to go the extra mile. The food was good and a wonderful breakfast buffet is served. The coffee was good, croissants and bread fresh, a wonderful selection of good quality jam, simply excellent.
For those who wanted, there was even smoked salmon and on certain days, a glass of bubbly!!
Would also like to mention the two ladies who run “breakfast” and keep things clean and fresh. Thank you.
GGuest UserAlthough it is a bit old, it is well maintained. The room is large and there is no problem opening two large suitcases. Although the hotel is a bit far from the city, the hotel provides free transportation tickets, which makes travel very convenient. You can take the train or bus as you like. The hotel has a parking lot, 14 francs for 24 hours, and you can enter and exit multiple times. You can scan the parking ticket at the front desk every time you leave. The front desk service is very good👍
MMenschen001Facilities: This hotel is a chain hotel, and the facilities are the same and very complete. The hotel is located at the rest stop on the highway, so more people use it to rest on the highway.
Hygiene: The hygiene is very clean and tidy.
Environment: The surrounding environment is good, because it is on the highway, so it is relatively good, because there are some children's playgrounds and supermarkets.
Service: The service is good, and the breakfast is also good.
GGuest UserThe location is good, close to the train station and most sightseeing places in Luzern. The receptionists were all friendly and helpful. The only drawback of the hotel is noise levels. There are many restaurants around with outdoor seating so you would hear people chatting all the way till 11 pm. 5AM in the morning there would be loud street cleaning trucks. There was one night some bar nearby had loud drunk people noise till 2AM. There's no AC in the room so you have to leave the window open and deal with all the noises.
AAnonymous UserReceptionist was friendly, patient and helpful. Hotel was conveniently located. Room was small, light bulb spoiled in the other part of the room and wasn't replaced. Coffee and tea bags provided. Bathroom was very small. Lift was very old and small. Can only fit 1 pax and a luggage each time. No frills hotel. Enjoyed the proximity to the train station, old town and the lake.
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