Name: Fletcher Hotel-Restaurant De Burghoeve
Address: Broekhem 134 | Hotel-Restaurant De Burghoeve, 6301 HL Valkenburg, The Netherlands, Valkenburg
Telephone: +31-436012962
Price range: 84
Rating: 2

Despite a misunderstanding between manager and The Fork, we could justify three of them and have enjoyed a super 1e-kerstdag-5-gangen-diner.A special thanks to the superior and sommelier, the two serving staff and of course to their Kitchen Brigade. Adviser!!!

Ondanks een misverstand tussen manager en The Fork konden wij gedrie&euml;n alsnig terecht en hebben we van een super 1e-kerstdag-5-gangen-diner mogen genieten.Een speciale dank aan de ober en sommelier, de twee bedienende personeelsleden en uiteraard aan hun keukenbrigade.Aanrader!!!

Despite a misunderstanding between the manager and The Fork, the three of us were able to get in and enjoy a super Christmas Day 5-course dinner.
Special thanks to the waiter and sommelier, the two serving staff members and of course their kitchen brigade.
Recommended!!!

Prima gegeten.Wel was de carpaccio vooraf erg lekker naar ons idee veel te veel qua hoeveelheid. Daardoor bijna geen ruimte meer voor hoofdgerecht (zonde van het eten).

Great food.
The carpaccio starter was very tasty, in our opinion much too much in quantity. As a result almost no room left for main course (waste of food).

In november 2024 al gereserveerd voor 1ste kerstdag. Na verschillende mailwisseling (met elke keer dezelfde vraag: weet u dat het diner een vast menu is? Ja, dat weet ik en ik heb een gluten en lactose intolerantie) kregen we op de dag zelf (een paar uur voor het diner) te horen dat het kerstdiner in een ander Fletcher Hotel plaats vond en zelfs eerder plaatsvond. Niet om 19.00 uur, maar om 17.30. Niet erg netjes. Bij aankomst was het cafe / lobby gedeelte omgebouwd tot restaurant. De sfeer was niet gezellig. Weer aangekondigd dat ik een gluten- en lactose intolerantie heb. Met veel moeite is mijn menu aangepast. Er was te weinig personeel, wat de rede was dat we in het andere Fletcher Hotel niet terecht konden. Als er drank besteld was, moest er meerdere keer naar gevraagd worden. Tussen de gangen door (5 gangen diner) zat erg veel tijd. We waren er om 17.30 en gingen uiteindelijk rond 22.00 uur weg. Geen goede ervaring!!!

Already booked in November 2024 for Christmas Day. After several email exchanges (with the same question each time: do you know that the dinner is a set menu? Yes, I know and I have a gluten and lactose intolerance) we were told on the day itself (a few hours before dinner) that the Christmas dinner was taking place in another Fletcher Hotel and even took place earlier. Not at 7:00 PM, but at 5:30 PM. Not very nice. Upon arrival, the cafe / lobby area had been converted into a restaurant. The atmosphere was not cozy. Announced again that I have a gluten and lactose intolerance. With great difficulty, my menu was adjusted. There was too little staff, which was the reason that we could not go to the other Fletcher Hotel. If drinks were ordered, they had to be asked for several times. There was a lot of time between courses (5-course dinner). We were there at 5:30 PM and finally left around 10:00 PM. Not a good experience!!!

Ik vond het bezoek aan het restaurant niet goed.Het begon al met het binnen komen , ze wisten niet dat we gereserveerd hadden.De bediening was niet vriendelijk.We vroegen of we op het terras nog wat wouden drinken maar dat mocht niet want ze gaf aan dat ze maar alleen was.Toen ging ze pas de tafel dekken en ze zij u kunt plats nemen , maar we hadden zo iets blijven we hier wel of gaan we weg, omdat we via de Fork hadden gereserveerd dachten we als we weg gaan gaat het ons geld kosten.Dus we zijn maar gebleven, en ze vroeg maar steeds of we plaats wouden nemen.We hebben een maaltijd genomen en toen weg gegaan.Binnen een uur waren we weg.Geen aanrader om daar te gaan eten.

I did not like the visit to the restaurant.
It started when we entered, they did not know that we had made a reservation.
The service was not friendly.
We asked if we wanted to have a drink on the terrace, but that was not allowed because she indicated that she was alone.
Then she set the table and she said you can take a seat, but we were like, are we going to stay here or are we going to leave, because we had made a reservation through the Fork, we thought that if we leave it will cost us money.
So we just stayed, and she kept asking if we wanted to take a seat.
We had a meal and then left.
We were gone within an hour.
Not recommended to eat there.

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Selexyz Dominicanen

André Rieu Concert

Thermae 2000 - Wellness & hotel

It was pleasant to sit in the restaurant, at the open shelter. The staff was very friendly. The dinner was delicious and the presentation of the dinner was very careful. We experienced a pleasant evening!

Although I had received a reservation confirmation 2 days before it, it was found at the arrival that it was not possible (?!) because the restaurant was booked by a company. Because we were pretty early, we could eat the dinner of this company at the grace of God (only select from 2 menus) and the discount code that we had received via Fork (APP23) was not applicable. How can such misunderstanding arise is a mystery!!

Food was average, like cooked in convection oven.

Fletcher Hotel-Restaurant De Burghoeve

Luckily not a big eater as there was not an extensive choice in vegetarian dishes, but what they did have was very tasty.It&#39;s a bit on the exoensive side for tapas,  but nevertheless,  we enjoyed it.

Staff was very friendly and alert. We ate oeysters as starters, very delicious, main course Was fish of the day, excellent cooked and served! Great food at great price

Fletcher Hotel-Restaurant De Burghoeve

Reviews of Fletcher Hotel-Restaurant De Burghoeve