I had a very comfortable stay and the capsule bed was very comfortable. The staff overall were accommodating and efficient. There are limited facilities and you have to go outside to have food and drink, however the location is excellent for shopping and restaurants with close proximity to Covent Garden and Soho.
When you book ask for a room at the rear of the hotel, otherwise you will have a lot of noise from the outside road. Very clean, and comfortable budget hotel. Staff are very friendly and helpful. The local area does not have many restaurants, shops, pubs etc. The underground train station is a 15 minute walk away and there are very good underground trains into central London. Excel is easily accessible on the underground and Docklands Light Railway, A good car park is available which charges £10 for 24 hours,
Hotel near King's Cross St. Pancras,London3.1% of visitors choose this area
DDiane PH2025.07.15
Good enough for a quick night’s stay (otherwise I’d avoid). Bus stops just across the street, and walking distance to Camden lock and underground/overground stations around. Not particularly a fan of triple bunks, and one bunk is like too to the bathroom and will never wish to be there. And as it’s only one shower room (at least it’s attached) it tends to get busy. Locker is almost like a scam as you need a size particular for it (which they of course sell). A/c shut off in the middle of the night and everyone was hot.
Hotel near Paddington,London6.6% of visitors choose this area
GGuest User2025.04.13
Well located hotel close to Paddington station and Hyde Park Excellent with several bus stops in the area Excellent price for hotel with breakfast Breakfast with milk, coffee, toast, cheese, ham, yogurts and cereals Hotel composed of several buildings together, we stayed at entrance 94 in a triple room with 3 single beds, bathroom was new Room with TV and Netflix
Hotel is comfortable. The hotel location is great. Its near tube Hounslow central station and airport. Staff have good support. Hotel price is acceptable
I loved everything about my time at this hostel, so many huge common spaces to relax in, the bed was fantastic, the ensuite bathroom was fantastic, the additional facilities were fantastic and of course the people were fantastic!! Everything was chef's kiss 🤌
I never ever write reviews, but this hostel is totally worth one! 100% will rebook here if I visit London again :)
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8 reviews
8.5/10
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6.4/10
AAngelI am writing to provide feedback on our recent stay at your hotel. While the location was excellent, we found that the hotel itself was in need of some improvements.
Firstly, I would like to highlight the positive aspect of our stay, which was the great location of the hotel. It was conveniently situated near various attractions and amenities, allowing us to easily explore the area. This was definitely a major advantage during our visit.
However, we were disappointed with the overall cleanliness and maintenance of the hotel. The rooms appeared to be in need of a deep cleansing, as there were noticeable stains on the carpets and walls. Additionally, the furniture and fixtures seemed worn out and outdated. A fresh coat of paint and new beds would greatly enhance the overall appearance and comfort of the rooms.
Furthermore, we found the lack of a welcoming lobby person to be quite disappointing. Upon arrival, we were not greeted or assisted by any staff members. This lack of hospitality made us feel unwelcome and left a negative impression.
In conclusion, while the location of the hotel was excellent, we believe that improvements are necessary to enhance the overall guest experience. A thorough cleaning, along with updates to the rooms and furniture, would greatly improve the comfort and aesthetics of the hotel. Additionally, having a friendly and welcoming lobby person would contribute to a more positive and enjoyable stay.
P.S. positive side- I truly appreciate the staff at the hotel who made the effort to move us to a more convenient floor. Additionally, it's always a pleasant experience when the breakfast lady is friendly and accommodating.
(No elevator/lift)
(I paid too much for 3nights so I was expecting a good place to relax after 27hours of travelling with a toddler).
WWing ManThe room provided was not the same as shown on the trip-web. We booked a 2-bed delux room but was assigned to a 2-twin-size-bed room. One of the beds was a sofa-bed. Layout of the room was weird. The furnitures (esp. sofa and cushions) were old and worn with dirt marks. The small kitchen had bad smell. I can hardly say it was a delux room as mentioned in the description. Unless for budget reason, I would not recommend it to others.
AAnonymous UserI had issues with the app to begin with and missed a lot of updates and notifications, like the 'how to get in' instruction video. However, on arrival the self check-in code machine was not working properly. I tried several times only for an alarm to go off. Others joined me and also tried the code without luck. We tried to contact the telephone number listed but immediately hung up on several occasions. We eventually dialled the 'after 9pm emergency' number who didn't help first time, but helped the send time. Once in, the property was not quite as I expected, but the pods were comfortable if not a little stuffy on a warm night. But it did the trick. The area is perfectly fine, walking distance of Brick Lane, Spitalfields Market and both Whitechapel and Aldgate East train stations. I was a bit cautious late at night being a single female, but once inside I felt perfectly safe. I would use it again when in the area as it was reasonably priced and kinda funky.
AAnonymous UserIt's was great stay in this hostel. Not noisy, except noise from air conditioning but it's because it was hot in the summer. Although air conditioning not really was helpful, in the room it's was hot even with air conditioning, possibly because the temperature outside was 29° to 30°. Everyone was kind, at midnight was no noise. Breakfast not free, costs 6.50 GBP, from 7:30am to 10am. To get breakfast you need to pay first at the reception 6.50£, the receptionist will give you one token, you need to go to the room where is the breakfast (near the kitchen) and wait while cleaning lady will come to you, give her this token and she'll tell you that you can start to enjoy breakfast. I first didn't know how it works, so I just come to the breakfast room and was waiting for someone to come, for me it was less than 5 mins.
Hostel has several bathroom cabins (shared bathroom).
Unisex toilets.
Kitchen (microwave, etc), although I didn't use it looks good.
In the room you have lockers, but you need to take with you lock 🔒🔐, or as someone told me you can rent lock at the reception.
Also, take with you towels or rent one at reception for 2.50£.
Location of hostel is amazing 10/10 ★, near Hyde Park. You have everything very close. Groceries stores, underground stations, bus stations.
GGuest UserHotel is well kept and clean. Very close to earls court station. Few minutes walk away. Only problem encountered, no means of turning on the aircon and we styaed at the basement.
NNikos BlaxosThe location was pretty good and also the bed was clean and tidy but overall the place let's say it wasn't in the best condition. The bathroom sink kept blocking by simply washing your hands and the shower water had 0 pressure unless you wanted to get 2nd degree burn on the closet There were some black spots on the floor so probably mold or something like that. The same on the windows ledge. Paid £290 for 3 nights so would expect at least some basic things.
SSam2456I was attending an event In the city so needed a place to stay and came across this hotel. The location is very good Edgware road station is just a walk away. I have to say from start to end of my stay I felt very welcomed ,gained some life advice which is very sweet. Edris you made my stay feel very safe and welcoming, honestly such a nice and kind guy, wonderful host and I can see that you work really hard and go the extra mile to make guests feel welcome, litterally answered all my dumb questions even at 2am lol, thank you. :)
TT EstherJust had an amazing stay at PubLove at The Green Man in London, and I can't recommend it enough! This place perfectly blends the charm of a traditional British pub with the convenience of a hostel. From the moment I arrived, the friendly staff made me feel right at home. The pub downstairs was bustling with locals and travelers alike, creating a lively and welcoming atmosphere. Their selection of craft beers and classic pub grub was spot on—I highly recommend the fish and chips! The rooms were clean and comfortable, with all the essentials for a good night's sleep. What really stood out was the community vibe; I met fellow travelers from all over the world and we exchanged stories over a pint. The location is fantastic too, just a short walk from Edgware Road Station, making it easy to explore all that London has to offer. Whether you're in town for a quick visit or an extended stay, PubLove at The Green Man is a fantastic choice! 🌍🍺🛌
SSurachaiThe bedroom and bathroom are quite narrow. There is almost no place to put it. Strong water, free WiFi, but in the room the signal is not good, there is no TV, but overall good, near the train station. Near a mini-mart, suitable for Backpackers..When sleeping late at night, you can hear the sound of people opening and closing doors, the sound of people walking, disturbing when sleeping.
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