2-Star Hotels in Wiltshire, United Kingdom

Stayed on a Sunday night. Only one (very busy but very pleasant)staff member on duty, serving at the bar and checking in guests. Room clean but looking very tired, with damaged wallpaper and a cracked bath. Washbasin extremely slow to empty. Kettle in need of descaling. Door swollen, therefore very hard to open and close. No food available. Bar closed at 8pm.

FREEZING COLD. Window don't shut. And they haven't even put a extra heater in the room to help. The window has clearly been like that for a while. SORT IT OUT. Thanks..I had an awful night sleep and feel I want my money back tbh..

The best hotel we have been in this trip, lovely buildings, nice reception, and a perfect breakfast, room is big and bed is very soft and comfortable. Very clean and quiet for a nice evening, outside you can see the cathedral, generally, I will choose here again in the future

I wouldn’t think anything would go wrong as with one-night stays at a lot of the hotels I’ve stayed at. I love the unique the hotel exudes, very much accentuated with the internal steps, turns and multiple corridors. It can be rather challenging if you have heavy luggage, especially when it’s more than a piece. Thumbs up for Jamie (the receptionist on shift) as he has been of great help. I’d give the full English breakfast a miss if I’d stay for more than a day as it’s virtually drenched in oil. There’s a pressure pump in the bathroom which sounds every 20 minutes and that made it difficult to sleep as I’m a light sleeper. The room which I have been assigned heats up when the sun hits the west facade of the hotel and it’s very uncomfortable if one doesn’t leave the room. All in all a pleasant stay and I hope my feedback will provide some impetus for improvement.