The room is large. Although it is not very new, it has good sanitary conditions and is fully equipped with a refrigerator, coffee machine, hair dryer, etc. The service staff is very friendly and patient. There are many breakfasts and they are delicious. Hot coffee and tea are available all day. We stayed for three nights and it was great!
Staff are really nice, room is clean, decent breakfast. I forgot my toothpaste and asked them for one, they were happy give it to me. The only problem is their heating unit is really loud, waking me up couple times a night.
The overall appearance of the hotel looks okay. The hall looks cozy and small. The overall feeling is relatively old, but the environment is clean and tidy, and the breakfast is also good and quite satisfactory.
This is a great hotel. Very clean, budget friendly, easy to get to with spacious rooms and close to various amenities like dining, shopping & movies. The staff is very nice and friendly. I would recommend this hotel to anyone looking to stay in the vicinity of Boston & it's suburbs.
The room was very clean, quiet, and cost appropriate. The facility was easy to access's off the freeway as I was not familiar with the area. The Check in process is very simple. The air conditioner blows very cold m. The sheets were soft and cozy.
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GGuest UserI stayed in the Hampton Inn because of it's proximity to my doctors office. It was forecasted to snow and my doctor's appointment was absolutely necessary for me to receive my infusion of medication on schedule despite the forecasted snow.
The service I received was good although it began with some confusion about my bill. My reservation was prepaid but it took a while to find this information in the hotel's computer system. I had a restful evening and got to my appointment in the morning without incident and for this I am grateful.
There were a few issues that I think need to be addressed. First, ice was not available on each floor and there was no complimentary water in my room. I was disappointed with the unsatisfactory condition of the refrigerator and there was no recycling bin in my room. There was no handle or bar on the shower door to open the door after showering and there was no place to put my towel convenient to the shower stall once I was done. The toilet paper holder was awkward to use forcing me to remove the toilet paper from it and leave it on the sink.
These issues are minor in nature but cumulatively they made my stay below average for the price I paid. It was not horrible and no part of my stay was compromised but I have stayed at other Hampton Inns that were exceptional, which is why I chose this one for this important stay. I did have a choice of a Marriot equidistant from my doctor's office. In the future, if I am in need of staying overnight convenient to my doctor's office, I will give the Marriot a chance. Thank you for your attention to these issues and I am hopeful that they are addressed to make the stay of other travelers exceptional.
GGuest UserWe stayed at the Riverview for two nights for a wedding in nearby Bristol, RI. The hotel served our purpose very well. It was obvious that the rooms were recently refurbished and the location was very clean as well. It appears that work is ongoing. The indoor pool (closed) looks like it was just repainted. Additionally, there is a large open space, riverside, with a basketball court, spot for a volleyball net, gazebo, and children's playground. A bit of maintenance and that can be a very valuable asset. No food on site. A few ”grocery store purchased” snacks were in the lobby for breakfast. However Roger's family restaurant less than a mile away was inexpensive and very good. Jillian's tavern shares a parking lot with the hotel. Very nice inside with good looking menu, but we just spent an hour there for a drink. If our schedule had permitted we would definitely have tried a meal.
Convenient location right off of I95 so travel to Bristol area and Providence or even Fall River is very convenient. Staff was very attentive and housekeeper even told us on the way out that she would check our room and clear security deposit right away.
If you need a nice place to stay, reasonably priced, and want to use it primarily for a roof over your head, this is a great stop. When pool is open or if you have young children for basketball and playground, it's even better.
Nnella marleyThe hotel is located about a 5-10 minute drive just outside of Plymouth. It is in a residential area with nothing else around it but it is right on the beach of Warren Cove. One side is set up as a motel with doors on the outside, and the other side with room doors on an interior hallway. The kids loved watching how high the water came up in the morning at high tide. In the afternoon it is great for walking and skipping rocks, and watching the gulls & sandpipers. It was a bit too chilly to use the outdoor pool, but the indoor pool and hot tub area were great. Both were a bit smaller than expected, but not usually occupied. Continental breakfast is served daily from 7-10 consisting of the usual breakfast pastries, a couple of cereals, and a Belgian waffle maker. Coffee, hot chocoate, tea, apple & orange juices were also available, as well as some yogurts in the fridge. The owners let me know that the restaurant located in the hotel should be open in a few months, and that all the rooms were getting redone in the next year. I already reserved a 2-bedroom suite for next August.
AAngel-chenStaying in this hotel feels like staying at home. You can cook in the room. The kitchen is fully equipped with cooking utensils. Target and a large shopping mall are about 5 minutes' drive away. It is very convenient. The hotel is clean and quiet. I am very satisfied. The front desk is warm and friendly.
GGuest UserMy friend and I were on a road trip and just 'going with the flow'- stopping wherever we felt like it. This is often hit and miss when comes to hotels, but we were definitely happy with this choice! Big room, extra clean, big bathroom (also extra clean), everything worked and the staff was awesome.
GGuest UserThe location is excellent, the transportation is convenient, and the surrounding facilities are complete. The room is spacious and bright, the bed is large, soft and hard pillows can be selected, and free parking is available. The breakfast is rich and nutritionally balanced, suitable for business travel, and I will consider staying again next time.
GGuest UserExcellent location with the good transportation system in Boston to reach the entire city including the airport. Stop 3 min.
Good, varied breakfast.
Good facilities with gym and heated pool, long hours.
Fatal services: they do not clean or make the room during the first 3 nights of your stay and you have to request in advance that they do it for the 4th and/or successive nights.
Well equipped and comfortable rooms.
Excessive price even though it is USA.
Reception staff... not bland, the following... and in a city where the Spanish language predominates, they don't speak it. The bar and room staff almost all speak English and Spanish, in addition to their kindness... Perhaps they should exchange salaries and functions from one another and the hotel would improve remarkably.
HHONGBreakfast is not provided, but there is a kitchen in the room where you can prepare your own meals. There is a free washer-dryer downstairs. There is also a gym. Clean the room once a week. You can get anything from the front desk in the middle.
GGuest UserWe booked the highest priced room and received the lowest priced room. The excuse was: “our policy is that we don’t guarantee the room booked for 3rd party Party bookings. We don’t give refunds, talk to your booking agent.” So much for prepaid no recourse bookings.
Hilton was no help in making this right on the spot. We will see when there’s time to contest the bait & switch. Trip.com was good about offering a partial refund of the difference in cost. However, they want your bank account information to send the refund. I don’t know about you, but I am not willing to send complete banking information to someone in Singapore. So I agreed to trip coins. A sour note to an otherwise great family visit.
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