We were traveling for Umrah so we had to frequent Haram quite often. Although a bit far from Haram but the hotel shuttle is very well managed and frequent. The hotel is clean and has all the amenities of a 4-star hotel.
DoubleTree has always been my choice since i first stayed here in 2022. This is my 3rd time staying and the level of hospitality and service is so wonderful. I tried other hotels on my last visit in January 2025, but it wasn't great, so here I am back at DoubleTree. The location to the Grand Mosque of Makkah is fairly reasonable - one can walk (via Hilton Convention Hotel) - sloped surface, or take the complimentary shuttle that stops at Hilton Conrad on Jabal Omar. Wear good walking shoes.
Mr. Ahmed Elsayed at the restaurant is a top-notch manager. I only mentioned something to him, and he had his colleague make it especially for me. That was totally unexpected and they both went out of their way to ensure that it was a problem. They did it again the next day. Such personable service from both gentlemen and the others at DoubleTree Makkah.
The room was spacious, clean, bathroom had Crabtree & Evelyn toiletries. The bed was super comfortable and I slept very well which is something rare! And of course the signature cookies i love. Thank you!!
I stayed around 3 weeks. It was a comfortable stay. All the staff were welcoming including the reception staff, room service and restaurant staff. I look forward to coming back again. Shout out to Mr. Obaid
Mr. Nawaf
Mr. Khalid
Mr . Read
Ms. Ruqyah
Ms. Nada
Ms. Alallih
Positives:
- maybe new? The inside looks good!
- very welcoming
- easy access
- easy parking
- quite nice view from window or back in the pool area
What could be improved:
- could upgrade the windows so it would be noise free. It’s key to good night sleep.
The room is large and comfortable, but the decoration is a bit old. It belongs to the luxury decoration ten years ago. The spacious room really makes us feel a little relaxed when we are tired of the journey. The breakfast is not bad. 👍
The room was well designed, clean, and offered good view. Everyday my room was cleaned by housekeeping, high appreciation!
Overall, this hotel exceeded all expectations, and i’ll be back very soon!
The hotel is clean, and the furnishings are of a good, but not excellent, standard. You have to request room cleanliness every time, and they are average. The mosque is right in front of it, but its amenities (laundries, grocery stores, and restaurants) are far away. The Corniche is nearby, and the neighborhood is relatively quiet. Breakfast is average (good quality traditional ingredients and dry cleaning). The staff is friendly, helpful, and flexible. The prices are very high compared to the service, close to the Holiday Inn prices, with a huge difference in service, standard, and location.
There is something wrong with the bed. I slept for a few nights and my whole body was itchy. I don’t know what’s going on. I didn’t have this feeling during my trip to UAE. I feel like I need to disinfect it… It’s so scary, such a bad feeling. This trouble has been bothering me for my next trip to Morocco…
I would like to thank all the hotel staff for their high-class service, distinctive style, and wonderful cooperation. From everyone at the reception, the security, and the staff. This is not the first time, and it won't be the last.
I wish you all the best.
Abu Hammam is a wonderful man.
Stayed here for 5 nights.
There is a washing machine and kitchen in the room, which is a very useful facility for long-term stays.
You have to write on the blackboard next to the door whether you want to clean the room or not.
Even though I checked for cleanup, there was one day that it wasn't cleaned.
It's close to the airport and costs about 1000 yen by Uber.
I think it's a convenient hotel overall.
Very Good
10 reviews
8.6/10
Price from
US$66
per night
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7.4/10
GGuest UserThe stay was so good , the hotel is just next to the mosq . Very clean and also convenience supermarkets and shops near , and bus shuttle to masjidul haram every 30 minutes .
AAhsan012We were traveling for Umrah so we had to frequent Haram quite often. Although a bit far from Haram but the hotel shuttle is very well managed and frequent. The hotel is clean and has all the amenities of a 4-star hotel.
AALIThe family suite with five single beds was perfect for our stay—spacious, clean, and well-equipped with all the necessary amenities. We had a truly comfortable and great experience at Elaf Kinda Hotel.
II live to travelDoubleTree has always been my choice since i first stayed here in 2022. This is my 3rd time staying and the level of hospitality and service is so wonderful. I tried other hotels on my last visit in January 2025, but it wasn't great, so here I am back at DoubleTree. The location to the Grand Mosque of Makkah is fairly reasonable - one can walk (via Hilton Convention Hotel) - sloped surface, or take the complimentary shuttle that stops at Hilton Conrad on Jabal Omar. Wear good walking shoes.
Mr. Ahmed Elsayed at the restaurant is a top-notch manager. I only mentioned something to him, and he had his colleague make it especially for me. That was totally unexpected and they both went out of their way to ensure that it was a problem. They did it again the next day. Such personable service from both gentlemen and the others at DoubleTree Makkah.
The room was spacious, clean, bathroom had Crabtree & Evelyn toiletries. The bed was super comfortable and I slept very well which is something rare! And of course the signature cookies i love. Thank you!!
NNafillahThe room was well designed, clean, and offered good view. Everyday my room was cleaned by housekeeping, high appreciation!
Overall, this hotel exceeded all expectations, and i’ll be back very soon!
CCorienhopeMaashaallah tabaarakallah.. the best hotel I’ve ever stayed in makkah..the price is great, worth it. everything is excellent. The bus for haram is hourly. Waiting time for check in is smooth, and fast. The room is huge, specious, clean, complete amenities, super clean bathroom, super comfy bed, more pillows. The service was great and amazing.. special thanks to miss.Raneem for her kindness, for being nice to the guests.. and also to the receptionist miss Ro’a.. thank you for the consideration letting us to check out a bit late.. keep it up guys! We will go back and stay in This hotel again in sha allah.. from al-baha with love 🥰
GGuest UserHotel in a very good location, right in front of a shopping bazaar, everything nearby, next to McDonald's and KFC but also a d'ère restaurants..Aparthotel nothing special, just a little lacking in kitchen facilities, otherwise everything there..Service could be a bit better, I wanted to pay twice, only after I had called my broker and showed them my Paypal transfer did I get confirmation from the manager. So I had to wait with my family in the somewhat lavish foyer after an hours-long drive through the desert, there was no apology or anything like that..Never ever is my motto@@@@Miracle
OOlimjon YunusovLocated little far from Masjid ul Haram, but has bus every hour to there. But the price is good and you can take only room for cheap and take Breakfast for 45 rial per person. Near a lot of places in walking distance.
GGuest UserBrown and red stains on the faucet?? Other than that, nice and beautiful location with probably everything you’d want or need for a simple trip. There was noise from a party at night tho, from the bottom of the hotel probably? But thankfully, it wasn’t the complete whole night.
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