Alpenhotel Schlüssel

We arrived in Andermatt, February 3rd, 2025, to spend the week at Alpenhotel Schlussel skiing. Thomas greeted us warmly and gave us some tips on the town so we could look around our first day. Unfortunately on the 5th, I was involved in a traumatic skiing accident that resulted in emergency surgery on our first day. Thomas was invaluable in helping us figure out how to get to the hospital (an hour away), and made sure our transportation was arranged for us. He kept in contact with my husband every day as I spent 3 days in the hospital and helped arrange my trip back to the hotel, and then to the airport. The hotel is adorable, everyone is so friendly and helped me get around when I came back on crutches. Breakfast was delicious and Thomas was there every morning to chat. We highly recommend the Alpenhotel and we will definitely go back someday, likely in the summer.

We had a great stay, easy to find, centrally located, nice deck area, the bus stops very close to the hotel and the owner was very nice and takes time to help customers enjoy their stay in Andermatt. Thomas will make dinner reservations, guide service and just generally point you in the right direction. The room was really nice and seemed recently remodeled. I would stay again.

The Schlüssel is located close to the train station and near the local bus stop (blue and red lines). Breakfast options were great. You can ski to the middle of town from the Gemstock then walk about 300 meters back to the Hotel. Many good restaurants are nearby. I would consider a longer stay next time I'm in Andermatt.

Wir verbrachten 2 Nächte im Alpenhotel Schlüssel. Wir können uns den Top-Bewertungen nur anschliessen. Sehr schöne Zimmer mit Balkon, toll renoviert, wertige Ausstattung. Die zentrale Lage im Dorf, die Nätschen/Gütschbahn in Skimontur gut zu erreichen. Abends schnell in den Dorfrestaurants, super! Der Hotelier und das Personal sind alle sehr freundlich und hilfsbereit. Wir kommen wieder!!!

Great Place in Heaven I would stay a this wonderful hotel if I ever get the chance to go back to Andermatt. The owner was amazing and very helpful and somewhat funny at times.

Fantastic Experience Alpenhotel Schlüssel was a perfect hotel for my partner and I during our recent ski trip to Andermatt. Thomas and his team were so welcoming, helpful, and friendly. The hotel is a 5 minute walk from the train station and a 5 minute walk to both Andermatt gondolas. The ski storage room (and the heated ski boot rack) was a great convenience. The room was cozy, clean, and comfortable and the view from our balcony was stunning. The included breakfast and coffee were the perfect start to the day (and the house-made apricot jam was spectacular). I would highly recommend this hotel - and if we come back to Andermatt, will definitely stay there again! Thank you to Thomas and the Alpenhotel Schlüssel team for making our trip to Andermatt so lovely.