DoubleTree by Hilton Changbaishan Hot Spring

The whole experience was marvellous!!! Every staff was super friendly and helpful. Special shoutout to James Song and 趙東偉, who are both passionate and friendly! everyone was a legend, would def recommend this hotel!

Booked this hotel due to VIP tianchi & free 3 hrs ski. However, we are still resolving an issue of refunding deposit. Deposit of 1300 was not claimed due to rushing of check out. It was a tricky refund and process is taking long due to cash was involved. Hope it can resolve soon. Overall, the welcoming and service is excellent. However, the hotel is abit inaccessible. This means it hard to get to town and food choices are limited unless u pay rmb 80 to town. 2 places to dine in hotel- level 1 skewer and steamboat buffet 188 per pax and level 2 korean food. Please dont dine at Korean restaurant. The food is expensive and not nice. The beef soup and meat doesn’t have any beef taste and waiter reply adding chili to spice the soup. This doesn’t mean any sende as the soup will taste chili instead of beef.

Great place to stay, has complimentary transport up changbai mountain. James has been of great service and made us feel very welcomed. Will definitely come back to this hotel to stay in the future!