a&o Antwerpen Centraal

Horrible Experience – Do Not Stay Here I booked one night in Room 614, expecting a basic, decent stay — instead, it turned into a nightmare. The guests in the neighboring room (615) were blasting music at full volume and screaming like lunatics for hours late into the night. It was like trying to sleep next to a nightclub. I reported it multiple times. First, I messaged through Trip.com — no reply. Then I emailed the property and followed up in person at the front desk. A staff member did knock on their door, but it made zero difference. The noise continued nonstop well past 1am. What’s worse is that we couldn’t even close our window to block out the sound, because the air inside our room was awful — dusty, musty, and clearly not cleaned properly. So between the filthy air and the deafening noise, sleeping was impossible. We didn’t sleep the whole night. For a place that markets itself as a hotel, this was one of the worst stays I’ve had anywhere. Complete lack of control over guests, no follow-up from staff, no peace, and clearly no regard for cleanliness either. Avoid this place unless you’re planning to party all night and don’t care about basic comfort or sleep. Absolutely unacceptable. By the way the view from the room was horrendous and there was a hole in the wall from the table.

Hairs in the shower, like a man shaved before we were there. the bed was terrible, the worst pillows I’ve heard been in , and there’s a lot of hobos outside the hotel so I don’t know if you want that.

A&O Antwerpen Centraal in perfectly located next to the main station, and near to the coaches at Rooseveltplats. We arrived to find that our single beds were attached together, and after splitting them apart, we found that there was food dirt and a toothpick on the floor. There were also numerous stains and ants in the room. We liked the comfiness of the beds and the shower was very good. We would stay here again.