تيوليب إن أنتويربين

This is a very basic hotel so I don’t have high expectations (based on reviews) when checking in. However, when we got our room, everything went wrong. Kettle went missing only the base is there, whole hair/shower shampoo dispenser in Shower missing, make up room/do not disturb hanger missing & phone in room not working. Thus we got to run up & down floors to communicate with front desk. In the end they decided to change our room since it’s so bad. However, when we entered the room cigarettes smell lingered. We opened the windows to air since we need to go out. But on the second day there’s cigarette smell & we believe it’s in the ventilation system, it’s supposed to be a smoking free hotel & I requested for a non smoking room. What’s worst, we left make up room tag on door but when we returned in the night nothing was done! It’s totally unacceptable & it’s a disaster stay. This justified the low ratings. Be warned!

not very good!!

Correct