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The newly opened hotel is really nice overall! Except for some unpleasant smells in the lobby！

Quest is a nice and clean service apt with good location however, I encountered an extremely unpleasant experience on the last day when I checked out. I had booked via Trip and had fully prepaid for the stay but hotel staff, Pablo, informed me curtly that the stay has not been paid. He threatened that the cost will be deducted against my security deposit if the hotel does not receive the payment. This is an issue between Trip and the hotel but I am being harassed for the supposed non-payment. Pablo was extremely rude and condescending and marred the whole service experience.

Lovely older hotel with character. Our room suited us nicely, great bar and seating area, inside and out. Breakfast was delicious. My husband uses a small mobility scoot and the hotel is very accessible. The parking situation worried me initially but turned out to be easy. Best of all is the location. The pool looked great too.

We stayed in a long stay studio. Was good I think it had been renovated before. Just the room looks a bit dark as it painted in black. They have a good restaurant in the lobby so make sure you try it as it also filled with people.

Overall, the hotel was okay. Clean, modern, and the location was next to UWA, where we needed to be every day. Not close to downtown or other services such as restaurants, so we had to eat at the hotel restaurant or order out. My main issue was that there wasn't a printer available for guests. Due to flight delays caused by bad weather, we had to stay longer after the 10:00 am checkout (until 7:30 pm) and were charged a full day (at a higher rate), despite the staff not understanding the situation and not prorating the charge. Disappointing,