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Hotel Canoe and Suites provide excellent services, clean rooms with modern amenities, and lovely hot tubs and sauna. The hotel even goes the extra mile with free coffee and tea (coffee filters provided), and bus tickets to get to downtown Banff without fussing over parking space. The staff was professional and accommodated our needs quickly and with ease. More specifically, the hotel is designed to be wonderfully convenient while maintaining its vision. The rooms are large, and each has a porch looking into the beautiful mountains. They achieve this by structuring each level to have cascading porches. Moreover, each wing of the hotel is separated by parking, so it is extremely convenient to move luggage around. Yet, the hotel wings are all connected by a hallway on a single floor. This, plus the attention to detail when it comes to guests comfort, such as having towels and changing rooms next to the hot tubs, makes it a great hotel. Highly recommended!

يتمتع الفندق بموقع مميز، ويضم مرآبًا خاصًا آمنًا تحت الأرض. يتميز الموظفون بالاهتمام والرعاية. الغرف مجهزة تجهيزًا كاملاً بغلايات وآلات صنع القهوة. كما يضم مسابح، وساونا، ومرافق غسيل ملابس، وآلات بيع. تقع الشركات والمطاعم ومحلات السوبر ماركت والمتاجر المحيطة على بُعد خمس دقائق سيرًا على الأقدام.

We had an incredible stay at Tunnel Mountain Resort in Banff. From the moment we checked in, the staff were welcoming, friendly, and genuinely eager to make our experience memorable. The property itself feels tucked away in the trees, offering peace and quiet while still being just a few minutes from downtown Banff. The room was spacious, clean, and cozy, with a rustic mountain vibe that fit perfectly with the surroundings. I especially loved the fireplace—it made evenings feel warm and relaxing after a day of exploring. The kitchenette was well-equipped, which was a nice bonus for preparing meals. The views from the resort are stunning. Waking up to the fresh mountain air and seeing the Rockies right outside my window was unforgettable. On-site amenities like the hot tub and pool added to the experience, especially after long hikes. What stood out most was the balance between comfort and nature. It felt like having a private cabin in the mountains but with all the convenience of a resort. I’d highly recommend Tunnel Mountain Resort for couples, families, or anyone wanting a true Banff escape. It’s the perfect mix of relaxation, comfort, and breathtaking scenery—I’m already looking forward to coming back!

We absolutely loved the hotel; it’s worth every penny spent! This is an experience everyone should try at least once in their life. Delicious restaurants, wonderful staff. We will definitely return there again!

Another great trip to the resort!! Excellent and very friendly customer service!! the hot tub with a view of the mountains is amazing!!