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Great hotel and location but not necessarily a 5 star service for reasons as follows: 1. It took 6 hours for our luggage to be taken to our room (it was only 2 rucksacks) which we would have happily carried up to our room ourselves but they insisted on check-in for us to leave for them to do. 2. The rudest restaurant hostess Valentine we have ever met in our many years of travelling and dining - when my husband asked to book a table for dinner, she failed to look up from her notepad and barked loudly and aggressively the words ‘WHAT?’ at him. 3. Restaurant clearly understaffed in the evening and being carried by a few superb waiting staff, namely Ken, whilst others swan around busy with little impact. Food was great and timely (once you could order it). 4. Tried to order a bottle of wine with dinner - Two of the four white wines on the menu were out of stock. Clearly some teething issues with this new hotel, understaffed and poor communication and training. A few excellent staff too. But seemed to lack any meaningful or visible leadership in key client facing areas, which the brigade seemed to need.

Fantastic Hotel with a Great Location and Excellent Service I had a wonderful stay at this hotel! The location is perfect—everything is within walking distance. The sea, the city center, and excellent transport links are just a 15-20 minute walk away. If you’re up for a bit of travel, the nearby train station makes it incredibly easy to reach Monaco, Cannes, or other destinations. There are also plenty of local shops nearby where you can buy food and essentials. The service truly exceeded my expectations. I was pleasantly surprised by how welcoming and friendly the staff were. The room was small—perhaps even tiny—but for a short stay of 3-4 nights, it was absolutely fine since I didn’t spend much time in the hotel anyway. Everything was spotlessly clean and well-maintained. Housekeeping cleaned the room daily and even changed the towels every day, which was another pleasant surprise. One of the absolute highlights of my stay was the amazing breakfast. The variety was incredible—different kinds of cheese, appetizers, sweet and savory options, and fresh juices. The breakfast was top-level, and I honestly felt full for most of the day! Another great convenience was that after checking out, we were allowed to leave our luggage at the hotel until the evening. Since we had a late flight, this was incredibly helpful—we were able to enjoy the city for the whole day and just pick up our bags before heading to the airport. Overall, I highly recommend this hotel and would love to return in the future. A huge thank you to the staff for their outstanding service!

لقد قمت بحجز غرفة لأربعة أشخاص، ولكن السيدة في مكتب الخدمة أعطتني غرفة لثلاثة أشخاص مع حمام منفصل، وهو ما كان مريحًا للغاية. على الرغم من أن العيش في الطابق الثالث كان غير مريح بالنسبة لي بعض الشيء، إلا أن ذلك لم يكن مهمًا حيث كنت في الأساس في الغرفة باستثناء النوم. كانت الغرفة نظيفة ومنعشة ومريحة، مع نوافذ كبيرة يمكن فتحها، وتجفيف الملابس في يوم واحد عن طريق تعليقها على حافة النافذة. المطبخ في الطابق الأول كبير جدًا وواسع، ويوجد أيضًا طاولة بينج بونج. هههههه، بالأمس كان هناك صديقان مكسيكيان يستمتعان كثيرًا لدرجة أنهما طلبا مني الانضمام إليهما. لقد لعبنا نحن الثلاثة لفترة طويلة، وكان هناك العديد من المتفرجين يصفقون ويهتفون. كان الإفطار جيد جدًا. بالإضافة إلى ثلاثة أنواع من الخبز الطازج، كان هناك أيضًا أنواع مختلفة من القهوة وعصير التفاح والجبن والزبدة والعسل والفواكه المقطعة والزبادي وشرائح النقانق ودقيق الشوفان والحليب والمربى والبيض. لم أشعر بالجوع في الظهيرة. 6 يورو كان يستحق ذلك حقًا! علاوة على ذلك، يتم تقديم القهوة مجانًا طوال اليوم، ويتم تقديم ثلاثة أنواع من الخبز مجانًا في الظهيرة أيام الأحد، وهو أمر لطيف حقًا للضيوف! سأبقى هنا مرة أخرى في المرة القادمة التي أزور فيها نيس!