The Kemilau Ubud

Pros: - Excellent and helpful staff who do their best for the comfort of their guests. - Good design, everything you need in the room. Cons: - Our room (115) is constantly dark, no sunlight penetrates there. Because of the darkness, the room constantly smelled of dampness and mold. The staff brought us a dehumidifier, but it didn’t help us, the humidity in the room was 85-90% (we stayed in May, in the dry season). - Because of the dampness and darkness, there is a lot of mold in the room: on the ceiling, on the headboard, on the curtains. - The exhaust fan in the bathroom also worked very poorly, the steam from the bath almost did not disappear. - The air conditioner in the room turned on and off randomly, changed modes. We called the staff to sort out the problem, they said that they fixed it, but nothing changed. - The curtain for the bath was installed incorrectly in the room. I suppose that it should not be possible to see what is happening in the bath. But it turned out the other way around: you can see everything that's going on in the bath through the curtain, but you can't see what's going on in the room from the bath. - The hotel's pool was dirty most of the time, and the tiles at the bottom of the pool were also dirty. - The hotel's amenities indicated that there was a laundry room, but it turned out that the hotel didn't have one. To sum it up: this is a new hotel, which has become moldy in just a few months, and the pool has also deteriorated. It's scary to imagine what will happen to this building in a few years.

Good location and good amenities in general. BUT the sound proof is very very bad, I could hear ppl talking from next door and the music/ singing from outside. The toilet sink still has then contact lenses from the previous guest… On the arrival, the aircon was leaking, and the only solution given is to move the bed and no other compensations. We changed our room on the 2nd day, the staff promised to move our things to the new room, and they missed out my shoes during the move, I have to rent shoes for the batur hike, there is also no solution or compensation, more like “ sorry we cannot find” Nice stay but will not come back again.

Шикарный номер. Просторный. Интимный дизайнерский ремонт. И вот все плюсы. В номер слышно все движения в коридоре, это не учитывая стройки до 21:00. Wi-Fi практически нет: подключается и слетает. Завтрак по меню. Во второй день предупредили, что выезжаем на экскурсию в 6:00, будем завтракать рано. Пришли в ресторан всё закрыто, все спят. Завтрак в итоге сделали быстро, но отвратительно - весь день изжога. Следующий завтрак был лучше, но не очень. Место очень шумное.

너무쾌적하고 위치도 좋고 직원들도 서비스에 적극적이고 친절했어요 조식도 맛잇엇고 과일괴 커피를 매일줘서 좋았음 욕실 깨끗하고 수영장 넘 조앗음 재방문 의사잇음

優勢1：地理位置絕佳。 步行10分鐘內，全是網紅餐廳，選擇超多；步行30分鐘，到聖猴公園，烏布皇宮，一路上可逛的很多。 優勢2：酒店設施新。 新建的酒店，所有房間設施都很新，體驗感很好，處處透露着乾淨、整潔的氣息。 劣勢1：電梯維修。 去的時候，電梯在維修，衹能爬樓梯。但是也還好，工作人員會幫忙搬行李啥的。 總體來説，還會二次選擇。

Отель расположен в оживленном районе, вокруг много кафе. По пути к лесу обезьян много магазинов и обменников. Отель новый, всё чисто и красиво. Бассейн небольшой, не ходили на него, но люди иногда купались. Рядом с отелем живет белка, иногда бегает по крыши, сначала испугались бегающего звука, потом привыкли. Персонал очень добродушный и приветливый. Имейте ввиду что планировка номера сделана таким образом что между туалетом и комнатой есть пустой участок без стены, соотвественно звуки будут слышны, это наверно важно если вы едите парой ( м + ж)😁 для нас девочек это было окей.