مراجعاتDesa Swan Villas & Spa, Keramas

Самое крутое это вид на океан из ресторана отеля,пляжа у самого отеля нет,персонал старается,в основном все милые и доброжелательные . Завтрак хороший,комната маленькая очень,есть варианты с простором раза в 3 побольше. То есть за эту цену дороговато,можно выбрать вариант получше.

Останавливались семьей с ребенком проездом на 1 день и остались очень довольны. Быстро заселили, предложили приветственные напитки , повысили категорию номера бесплатно Номер на 2 этаже с видом на море , все чисто , красиво, внизу бассейн и много зелени и цветов. До моря минут 5-7 , но в любое время отвезет Buggy car по запросу. Песок черный блестящий, волны огромные - очень красиво и необычно На берегу прекрасный ресторан с вкусной едой и прекрасным видом. На все просьбы и пожелания реагируют моментально через ватсап. На следующий день нам предоставили бесплатный трансфер до Сафари парка и по запросу завезли в большой супермаркет, мы закупили там морковки кормить животных в зоопарке.

Хороший отель с высоким сервисом. Рядом море и черный пляж. Магазинов рядом почти нет.

Amazing and outstanding service from their mobile concierge service. The team is led by Juna and Yanti. IT team , housekeeping team, F&B team . Everyone is just to attentive and friendly. Tasty and delicious buffet spread and ala carte menu. Spa team is so skilful in their massage too. My hubby and I truly enjoyed ourselves so much, we already booked our next stay in March .! Luv Ethan & Rachel (the team knows us as the wifi man!)

It's a great location near the black sand beach and they're providing a shuttle for you everywhere but our room they turned a villa into a three bedroom shared space so our room was on the same balcony as another couple with little privacy kind of felt like room sharing and all the doors etc are a little old around the rooms

Один из лучших отелей, в которых мне посчастливилось побывать! Великолепно! Не каждая 5* может похвастаться таким отличным сервисом. Персонал очень обходительный, вежливый и заботливый! Чистота на вилле, приятный запах, идеальное белье, уборка - плюсы можно перечислять долго! Есть абсолютно все для проживания, начиная с кухни и заканчивая халатами. Красивая территория в отеле в целом и конкретно на вилле! Заказывали плавучий завтрак - очень романтично и вкусно. В ресторане тоже огромный выбор сытных, вкусных, красиво оформленных блюд! Спасибо огромное! Все, как в сказке!

Тихая прекрасная вилла, в восторге от бассейна, правда после 2-х часов дня не было солнца (тень от домов), но это не проблема. Завтрак очень разнообразный и вкусный. Уборка производилась. Большая и удобная кровать. Вкусное вино в мини-баре, правда дорогое. Чёрный красивый пляж рядом. Зверюшки вокруг, геккончики само-собой, жабки, жуки носороги, птицы и т.д. Зелень цветущая на территории виллы. Кухня функционировала. Из минусов - мне несколько дней подряд писали с вопросом, можно ли днём произвести установку кондиционера на кухне/в гостиной, на что я отвечала отказом. Как-то странно, на мой взгляд, производить какие-либо строительные работы во время пребывания гостя. (Только если эти работы не требовались самому гостю, например, когда что-то вышло из строя. Мне кондиционер в той комнате был не нужен, это не моя инициатива.)

Nice relaxing environment. Clean rooms, and friendly staff.

لقد كانت رحلة مثالية. تمكنت من الاسترخاء بشكل مريح في فيلا المسبح والاستمتاع في حمام السباحة. لقد كان قريبًا من رحلة السفاري، لذا أخذونا إلى هناك بعد تسجيل المغادرة.

كانت إقامتنا في الفيلا الفسيحة والمسبح الخاص بنا مريحة للغاية. يتميز الشاطئ بالرمال السوداء التي كانت متعة رائعة. يتمتع المطعم الذي يتم تقديم الإفطار فيه بإطلالة على المياه والشاطئ. ستكون الأمواج رائعة لراكبي الأمواج. كان المنتجع الصحي مذهلاً! كان هذا مكانًا رائعًا لقضاء الإجازة إذا كنت ترغب في الإقامة في مكان ما والاسترخاء فقط. لا يوجد الكثير بالقرب، ولكن يمكنهم الحصول على سائق ليأخذك في رحلات حول الجزيرة.

We stayed a total of 5 nights in a one bedroom villa. We were assigned a 4 bedroom villa which was a very big compound. As were were only using 1 bedroom, the other 3 rooms were locked up. Everything was very clean and every morning a whole team would come for the housekeeping (groundskeeper, pool cleaner, etc). There was a separate kitchen/dining/living room which had a tv, tall fridge, stove top, hot/cold water dispenser and kitchen utensils. During the day with the fan on it was nice and airy. The pool was quite big and very clean. There was greenery everywhere and it's very quiet so you feel rather peaceful. Air conditioner was only in the bedroom and it was comfortably cold. There's also a mini fridge and tv in the bedroom. Besides local channels (which usually lost signal) there's also Youtube or you can log in to your Prime or Netflix. Wifi signal is fantastic as I think it's a dedicated signal for each villa. Bathroom had a tub and toiletries were provided in heavy stone jars instead of those small bottles that you usually get in hotels. Which was nice but they didn't replenish the conditioner which ran out a day before we checked out. Not a major thing but perhaps something that could be improved. Loved the toiletries fragrance though. One thing we really appreciated is that we could smoke in the open areas of our villa, an ashtray was provided upon request for us to smoke by the pool. Contact with the front desk is through WhatsApp. Any request you have they will attend to promptly. They do provide a shuttle service if you want to go anywhere within the premise. They will even bring you to the 24-hr convenience store which is not that near and will wait for you while you shop for your snacks and drinks. Our villa #15 was not too far from their one and only restaurant which is beach side (fantastic view) so we would just walk there. Breakfast was ok. Room service was good but limited menu. Their restaurant has themed nights on Tuesdays (Bali dance), Thursdays (live acoustic) and Saturdays (not sure what's on). We had dinner there on a Tuesday. Dine in menu had so much more choices. We tried the grilled seafood platter that tasted delicious. Other than the restaurant there's nothing else in the immediate vicinity. I think you can arrange for spas, transport and activities but we didn't try for any of that. It's about an hour's journey from the airport. Check in and check out were a breeze. Throughout our stay the staff there was so wonderful. Everyone was very friendly and helpful. Even before our arrival they were very prompt in answering my email queries. We will definitely do a return visit.

Had a lovely time at the villa albeit it was a short stay. Quite far from shops but nearby ubud. We enjoyed the breakfast with the beautiful view of the sea and waves. The service from the staff members were exceptional!

Very good service. Provided us with easy and quick communication through WhatsApp. Villa was spacious. Walking distance to the beautiful beach from the villas. Very nice and calm ambience.

Resort has chill laid back vibes which is what we wanted. You can request a buggy to send you around to the restaurant or lobby or spa. Staff were very attentive and sheets were clean. Private pool was big and great for chilling around. The included breakfast could have more variety and the location is not near town or shops. Rather it is for those who want to walk along beaches and escape the crowds. The waves are strong and good for surfers. The villa, garden and pool were big and clean.