Prama Sanur Beach Bali

Usually, I prefer to use the term “one of the worst or best” to avoid being so subjective and absolute. My recent stay at this "five-star" hotel, during an international research conference, was significantly disappointing due to several issues. Facility Condition The hotel appears old and lacks basic maintenance. I observed a leak in a hallway. In the room, the hairdryer didn't work, the bathroom power socket was dead, and all other power sockets were loose. The security lock was broken, and the fridge was excessively loud. Staff and Conference Organization Staff generally lacked pleasantness and smiles, suggesting a need for improved guest interaction training. During the conference, directional signs were unclear and remained up even after two days the event concluded, pointing to a lack of efficient management and clear responsibilities. I can only upload still picture rather than video. Strongly recommend to avoid this hotel!

ホテルスタッフも親切で ロケーションも最高 フォトサービスもあり 最高でした また利用します

The hotel needs investment and repair.