Lohas Residences Sukhumvit

As always I love staying here!

The lady at check-in was very rude from the time we checked in. She insisted that I sit down and wait even though we were with another friend checking in. From the outset our booking was in 2026. After showing her my booking voucher several times she finally sorted it out. I also advised her that we had paid for 2 adults and 1 guest in a room, but I had paid an additional fee by paying extra breakfast on my room, as my mom was also checking in next day. So I didn't take breakfast for her second room but added and paid additionally for my room. Kids under 5, don't pay for breakfast. My voucher clearly showed 3 breakfasts. Every day was a nightmare fighting at breakfast time - first with her and another guy. The second day with another guy and the 3rd day with her and the manager. I will never stay there again and will advise all friends / family who I've recommended this place to, not to return. The previous lady you had working there was much better. This lady said I can't help you if your booking says 3 adult breakfasts. She refused multiple times and insisted my booking and ctrio were wrong. She even told me to call and check Ctrip to sort it out myself. This lady doesn't bring in customer service whatsoever !

時隔半年又來住了，性價比非常高

酒店房間非常清潔整齊，空間感很大、適合一家人去住

服務人手較緊張，但態度還是積極

فندق رائع ومرافق جيدة وخدمة نقل إلى الشارع الرئيسي في أي وقت