تقييمات الضيوف The Westin Grande Sukhumvit, Bangkok
9.1/10
رائع
222 تقييم
لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
The location of this hotel is excellent as it is just 1 to 2 mins away from asok bts and about 3 mins away from sukhumvit mrt. It is also just beside terminal 21.
Check-in was smooth. I booked a room with lounge access, but the staff failed to give me the letter stating the lounge timings and what I was entitled to. In addition, I was entitled to 2 free drinks at the bar but again the staff doing the check-in failed to give me the voucher for them. I was also not given a receipt for the deposit I paid, and was not told an e copy would be sent instead.
The room was fine. It felt a bit dark and run down / old. The tv was not functioning well. The top part of the screen was darkened. Unlike other hotels of similar ratings, there wasn't a pillow menu available as well.
The lounge was fine. Canapés consisted either of seafood or spicy stuff or a mixture of the two, both of which I don't eat partly due to allergies. Hence it was disappointing. In addition, they ran out of canned lipton lemon tea. I don't understand how they do their stock taking or why it wasn't topped up in their inventory when they know there are only 2 cans left.
Room service was stingy with their coffee. I tend to drink a lot of coffee and put 2 packets per cup. Yet when I asked for a top-up they said they normally only give a up to 5 pet room.
Cleaner was odd. When I asked her for additional amenities she said she has to "call first". Presumably room service. I'm not sure if this is the standard operating procedure for this hotel because this is the first time I've encountered such a thing.
For a 5 star hotel and the price they are charging I'm surprised at the stinginess of the coffee and how they can assume that those who allergic to seafood will eat spicy stuff (as that was the only other alternative available).
ترجمة
6/8
مستخدم نزيل
غرفة ديلوكس كينج
تم التسجيل الوصول أبريل 2025
رحلة عمل
9 تقييم
9.5/10
مميز
تم النشر في 27 يونيو 2025
The hotel shows its age, but overall it’s well maintained. It’s conveniently located near a shopping mall and the BRT station, making it easy to get around.
Breakfast was a pleasant surprise, with a wide variety of food options to suit different tastes.
ترجمة
Skateboard P
غرفة ديلوكس كينج
تم التسجيل الوصول مايو 2025
مسافر منفرد
32 تقييم
5.5/10
تم النشر في 23 يونيو 2025
The facility and condition is unpresentable.
ترجمة
مستخدم نزيل
غرفة ديلوكس كينج
تم التسجيل الوصول مايو 2025
رحلة عمل
3 تقييم
10/10
متميز
تم النشر في 11 يونيو 2025
非常方便 地理位置優越
ترجمة
رد من مكان الإقامة: Dear SirThank you for taking the time to share your recent experience with us at The Westin Grande Sukhumvit, Bangkok.We’re thrilled to hear that you enjoyed our prime location and the convenience of having dining, shopping, and entertainment options nearby. It’s also wonderful to know that our team made a positive impression on your stay — your kind words mean a lot to us.We truly appreciate your trust in our hotel and look forward to welcoming you back for another enjoyable stay.Warm regards,The Westin Grande Sukhumvit, Bangkok
YUKI
غرفة ديلوكس كينج
تم التسجيل الوصول أبريل 2025
رحلة مع الأصدقاء
12 تقييم
10/10
متميز
تم النشر في 11 يونيو 2025
very good location, nice room, good service.
excellent hotel
ترجمة
رد من مكان الإقامة: Thank you for taking the time to share your recent experience with us at The Westin Grande Sukhumvit, Bangkok.We’re thrilled to hear that you enjoyed our prime location and the convenience of having dining, shopping, and entertainment options nearby. It’s also wonderful to know that our team made a positive impression on your stay — your kind words mean a lot to us.We truly appreciate your trust in our hotel and look forward to welcoming you back for another enjoyable stay.Warm regards,The Westin Grande Sukhumvit, Bangkok