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The hotel is conviently located very close to the central train station. In the pedestrian walk way of the train station take the exit ”Bürgerweide/Congress-Centrum” and turn right. The entrance to the hotel is less than 100 m from the exit of the train station. The reception staff is friendly, my room was clean and nicely furnished. The hotel does provide room service only every 3rd day of your stay. While I do not need a new towel every day, I felt annoyed by the lack of daily service to make up the room, as I certainly expect this daily service from a hotel of this price category. I felt even more annoyed by the fact that this lack of service comes along with ridiculous mission statements ”be part of the future” (see picture). I am not interested in being part of a travel future, where maximizing profit through reducing service is the vision of the brand management. My conclusion, if you stay one night, I can recommend the hotel, if you stay more then one night consider to chose a brand that still provides room services.

Sehr gute Lage, ggü. Hauptbahnhof. Sehr gutes Frühstück. Tolles Servicepersonal beim Frühstücken. Obwohl e sehr voll, hatten die Damen alle im Griff. Sehr gute Leistung. Das Zimmer, welches wir hatten könnte eine Modernisierung genießen.