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a modern hotel which last renovated less than 3 years. Nice style of room decorations but already obvious wear and tears in the room. travelling as couple and also giving early notice in making the room booking like everywhere we travelled, front desk wasn’t able to offer a double bed and was sent down to room upgrade option straight away for this type of request at check-in. the wife wasn’t happy at all. location is in walking distance to centro area and near bus stops.

Location — On the hill, 10 min walk to the Alhambra Palace. If you fancy a short morning stroll in the same natural environment that surrounds the monumental complex, it should serve the purpose. Rooms on the city side have good views overlooking the Granada landscape, but prices are also much higher. Service — Staff are very well trained and carry with them the old English-style professionalism and dignity, being polite but not condescending or ingratiating. Amenities — Probably once modern during the first half of the 20th century, they are very old and out of date by today’s standard for a 5-star hotel. For example, the toilet is flushed by pulling (instead of pushing) the plug on the lid, something I’ve never seen in real life, but only in movies. Also the toilet had a bit of smell, not sure if it’s due to cleaning or in the pipes. Overall, this hotel should suit visitors who look for classy service and/or an immersive experience of living in close proximity to the cultural complex and overlooking the Granada city as the emirs and kings did in the past.

Room was clean, reception staff very helpful. Used as a base for visiting local area. Well placed for the metro.