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Front Desk Staff was Excellent - I raised a concern when a member of Miller & Carter Restaurant said the main restaurant was closing this was at 2045 and she tried and confined us to a table not of our choice we advised if that was the only table she could offer then we would not dine there - there was 3 of us. I informed the young lady at the front desk and she was understood and said she will speak as the restaurant was not closed.  I like the Grand Marriott it’s one of my Favourite Hotel the point above is not a negative review it’s to reiterate the Hotel Staff look after there Guests and are good listeners.

Everything was fine except the ac heating was not working even it is adjusted to 30 degrees it was cold as winter so had to put on my coat. The room was clean but there were hairs on the towel and inside the sink. Apart from these the reception staff was so friendly and helpful. Thank you!

Overall, everything was very good. The staff were friendly and polite, the bed was comfortable, the air conditioning was sufficient, and the location was great. The only downsides were the lack of a refrigerator and the bathroom exhaust fan, which couldn’t be turned off and was a bit noisy.

نظرًا لأنه يقع بجوار الشركة، فإنني أحجز هذا الفندق في كل مرة أذهب فيها في رحلة عمل. إنه على بعد حوالي 10 دقائق من محطة القطار، وعلى نفس المسافة تقريبًا من مركز التسوق والمدينة القديمة، يوجد سوبر ماركت قريب، وهو ملائم، وهو هادئ جدًا في الليل.

Good place to stay, excellent room and services. Btw, parking is not free. It’s £20 per night extra and parking systems is not working well, we struggled on checkouts around 10-15 mins. However we love the facilities here, overall is great.

مرافق الفندق قديمة جدًا. لا يتم استخدام أي مصطلحات تشريفية عند التحدث في مكتب الاستقبال. توجد أغطية لزجاجات البيرة وكرات ورقية يسقطها الآخرون تحت السرير. خدمة الإفطار جيدة، ولكن هناك عدد قليل جدًا من الخيارات والطعم متوسط .

We had the loveliest time here the staff were so lovely and friendly. It was about a 30 minute walk into town and if you are travelling into town at rush hour walking is the best way as the traffic was pretty bad. The room we stayed in was beautiful and clean and tidy and we were blown away by the service from the staff it really was lovely infact I was shocked to find they were part of a group and not independent as it felt the kind of service you would get from an independent. The bar and restaurants were lovely and the building was so beautiful inside and out we had a really lovely stay toiletries were provided and they smelt beautiful. thanks so much we had a lovely time.

The only thing we had a problem with was the plug in the bathroom sink becoming stuck nd also no hot water from the tap only the shower.