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Front Desk Staff was Excellent - I raised a concern when a member of Miller & Carter Restaurant said the main restaurant was closing this was at 2045 and she tried and confined us to a table not of our choice we advised if that was the only table she could offer then we would not dine there - there was 3 of us. I informed the young lady at the front desk and she was understood and said she will speak as the restaurant was not closed.  I like the Grand Marriott it’s one of my Favourite Hotel the point above is not a negative review it’s to reiterate the Hotel Staff look after there Guests and are good listeners.

Everything was fine except the ac heating was not working even it is adjusted to 30 degrees it was cold as winter so had to put on my coat. The room was clean but there were hairs on the towel and inside the sink. Apart from these the reception staff was so friendly and helpful. Thank you!

Arrived late in the evening due to a delayed flight but this presented no problem. Check in was quick with efficient and attentive reception staff and a really comfortable room.

Fantastic hotel that's great for families! We had such a great stay with our 7 year old. Our family suite even had a special ”VIP” bathrobe and welcome cookies for our child. The service was exemplary throughout, as was the food (dinner and breakfast). The pool/spa was divine - the whirlpool on particular was nice and hot, and you can even order cocktails to sip by the pool! BE WARNED: there is an additional charge for the spa/pool when you book through a third party. We made a fuss about this and got the charge waived, but apparently it's included if you book directly with the hotel. This was NOT clear on the listing when we booked.

We had the loveliest time here the staff were so lovely and friendly. It was about a 30 minute walk into town and if you are travelling into town at rush hour walking is the best way as the traffic was pretty bad. The room we stayed in was beautiful and clean and tidy and we were blown away by the service from the staff it really was lovely infact I was shocked to find they were part of a group and not independent as it felt the kind of service you would get from an independent. The bar and restaurants were lovely and the building was so beautiful inside and out we had a really lovely stay toiletries were provided and they smelt beautiful. thanks so much we had a lovely time.

The only thing we had a problem with was the plug in the bathroom sink becoming stuck nd also no hot water from the tap only the shower.