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I stayed at Khmer Mansion recently, and the entire experience from check-in to check-out was smooth and hassle-free. Their customer service is honestly the strongest part of the hotel—the staff communicate clearly in English, understand what you need without overcomplicating things, and check on you regularly in a genuinely helpful way. The rooms are spacious, comfortable, and well-maintained. Room service food was consistently good, and they deliver fast. Now the honest bits: The room Wi-Fi needs to be fixed. It’s weak and inconsistent—not great if you rely on connectivity. After four days, the food options felt repetitive. Not a dealbreaker, but something they can definitely improve. Location-wise, this hotel is ridiculously convenient—walking distance to Old Market, Night Market, Pub Street, spas, and even the circus. Despite the minor issues, I would stay here again mainly because of the staff and the location. They genuinely make the experience worthwhile. Final rating: 4.75/5

You can tell this hotel was once very nice. Unfortunately things have started to show wear and tear. The furniture in the lobby was older with very noticeable stains. The room itself was good. My only complaint about the room was the plug for the bed was in the middle of the headboard at pillow level and had a light switch next to the plug. This kept me from being able to plug my phone charger in at the bed because it was too wide and hit the switch. Also, if I was not careful and hit the switch while rolling over at night, the lights would come on and be very bright. I did order a massage through the hotel which they outsource. The first lady did not want to massage me as I am a larger guy, so I had to wait an additional ~10 minutes for the replacement to get there. The last complaint I have is that I purchased a pool view room and the trees and plants have grown up so high 90% of the view is blocked. Pros: The staff is very friendly and helpful. The location is good. Main parts of the city are walkable (Less than 30 minutes). Plenty of tuktuks if you don't want to walk. While older, the rooms were clean. The hot water was HOT.