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My family & I recently stayed at this property, and the service was awesome!! We would definitely book here again!! To speak on why we would...One of the elevators was out of order, which is beyond their control, so to make the unpleasant situation pleasant; guests were provided with snacks and soda in the lobby while we waited for the elevator ... in addition to this dilemma, the water lines had to be tested, and the hotel was without water pressure for a little while; with that being said, guest were informed arrangements had been made so that we could use the neighboring hotel .... all the staff was extremely nice and I especially appreciated the security of ID check before a room key was given ... because there wasn't a hot-tub, I will give this hotel a 9/10 ... Wonderful booking

Elevator was broken so it took a very long time to get wherever you needed to go within the hotel. Food in hotel was good enough to eat if you don’t want to leave. & the location is perfect if you want the mix of the calm and l beach shopping. And a few blocks up there’s plenty of restaurants, bars and shops. Great place for families to visit and couples.

Rented room for 1 night at $297.00 so that my family could enjoy the indoor pool. Family included 19 yr old daughter, 3 sons ages 4,5&8. And my ex wife’s 26yr old sister (autistic and epileptic) I have legal guardianship over.. booked later In the day for one night arrived about 8pm. Was told by staff checking us in pool was closed for whatever reason and that it would definitely be open back up by 9am next morning. Was told I’d be upgraded to late checkout for free so that kids could enjoy pool before we left. Next morning pool still not opened and was not given late checkout. Had it not been for the staff member I spoke with I would have had 30 mins to get everyone packed up and out the room. One saving grace was staff member that morning. Will never return

不像喜來登，和國內沒法比。服務五星是給攜程管家佐敦的及時服務以及認真解決的態度的。感謝！