مراجعاتEastin Hotel Penang

رد من مكان الإقامة: Dear Guest,Thank you for sharing your feedback. We deeply apologise for the inconvenience you experienced with the check-in process. We understand how frustrating it must have been, and we sincerely regret that we were unable to address your concerns to your satisfaction.Please know that we are investigating the matter carefully to prevent such issues in the future. Your feedback is invaluable in helping us improve our services, and we are committed to ensuring a better experience for all our guests.Warm regards,Winnie Suzan YipHotel Manager

رد من مكان الإقامة: Dear Guest,Thank you for your kind feedback. We are pleased to know that you had a very good experience during your stay at Eastin Hotel Penang. It’s wonderful to hear that you appreciated our service and the location. Your comments on our amenities, cleanliness, and surroundings are greatly appreciated, and we will continue striving to maintain high standards in these areas.We look forward to welcoming you again soon.Warm regards,Winnie Suzan YipHotel Manager

رد من مكان الإقامة: Dear Guest,Thank you for your valuable feedback and for rating us positively. We’re glad you had a very good overall experience, and we appreciate your comments regarding our amenities and service.Your observations about the facilities and check-in/check-out process have been noted and shared with the relevant teams for improvement. We hope to have the opportunity to welcome you back for an even better stay.Warm regards,Winnie Suzan YipHotel ManagerEastin Hotel Penang

رد من مكان الإقامة: Dear Guest,Thank you for your outstanding rating and kind words! We’re thrilled to know that you had a good experience and appreciated our amenities, cleanliness, surroundings, and service.We look forward to welcoming you back for another enjoyable stay at Eastin Hotel Penang.Warm regards,Winnie Suzan YipHotel ManagerEastin Hotel Penang

رد من مكان الإقامة: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Your comments regarding the room condition, noise levels, and service have been noted and shared with our team for further review and improvement.We continuously strive to enhance our guest experience and appreciate constructive input such as yours. Should you choose to stay with us again, we will do our best to provide you with a more comfortable and satisfying stay.Sincerely,The ManagementEastin Hotel Penang

رد من مكان الإقامة: Dear Guest,Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our location and the overall environment during your stay.While we acknowledge that our hotel has been around for some time, we continually work to ensure a comfortable experience for all our guests, and we're glad to know that you were satisfied with your stay. It’s wonderful to hear that you plan to return this month, and we look forward to welcoming you back.If there’s anything we can do to enhance your next stay, please don't hesitate to let us know.Warm regards,Winnie Suzan YipHotel ManagerEastin Hotel Penang

رد من مكان الإقامة: Dear Guest,Thank you for your wonderful feedback and perfect rating! We are thrilled to hear that you had a seamless check-in and check-out experience, and that our breakfast buffet met your expectations with its variety of choices.It’s always a pleasure to know that our surroundings, amenities, cleanliness, and service contributed to making your stay special. We look forward to welcoming you back soon!Warm regards,Winnie Suzan YipHotel ManagerEastin Hotel Penang

رد من مكان الإقامة: Dear Guest,Thank you for sharing your feedback with us. We truly appreciate you taking the time to provide such detailed comments.I sincerely apologise for the delay in having your room ready upon check-in. I will personally address this with our team to ensure better coordination and timely room readiness in the future.I’ve also noted your concerns regarding the toilet on level 2. On a positive note, I’m glad you enjoyed our location near the shopping mall and food options. It’s always great to know that our convenient setting added to your experience.We genuinely value your feedback, and I hope you’ll give us the opportunity to welcome you back for an even better stay next time.Warm regards,Winnie Suzan YipHotel ManagerEastin Hotel Penang

رد من مكان الإقامة: Dear Guest,Thank you for your wonderful feedback and perfect rating! We’re thrilled to hear that you found our location convenient and enjoyed the amenities, cleanliness, and service.It’s always a pleasure to know that our proximity to the shopping mall and airport added to the convenience of your stay. We look forward to welcoming you back for another great experience.Warm regards,Winnie Suzan YipHotel ManagerEastin Hotel Penang

رد من مكان الإقامة: Dear Valued Guest,Thank you for your perfect rating and for sharing your experience with us. I’m delighted to hear that you enjoyed our sea view and appreciated the service provided by our team.We have taken note of your feedback and will continue working towards enhancing the comfort of our guests. Your support means a great deal to us, and we look forward to welcoming you back for another wonderful stay at Eastin Hotel Penang.Warm regards,Winnie Suzan YipHotel Manager

رد من مكان الإقامة: Dear Valued Guest,Thank you for your perfect review! It truly warms our hearts to know that you had a wonderful experience with us, from our surroundings and amenities to our cleanliness and service.We are thrilled to hear that you plan to stay with us again — it will be our absolute pleasure to welcome you back for another delightful visit at Eastin Hotel Penang!Until then, wishing you all the very best!Warm regards,Winnie Suzan YipHotel Manager

رد من مكان الإقامة: Dear Valued Guest,Thank you for taking the time to share your feedback with us. I’m truly pleased to hear you enjoyed our friendly and helpful service, and that our surroundings and cleanliness contributed to your positive experience.We appreciate your comments regarding the hotel's condition. Please be assured that rejuvenation plans are in place as we continue striving to enhance our guests’ overall experience. Your support and insights are truly valuable to us, and we hope to have the pleasure of welcoming you back again in the near future.Warm regards,Winnie Suzan YipHotel Manager

رد من مكان الإقامة: Dear Guest,Thank you for your perfect rating and for highlighting the clean, sanitary, and tidy environment during your stay with us.We’re truly grateful for your recognition across all areas, from our surroundings and amenities to cleanliness and service. Your feedback inspires us to continue delivering the highest standards for every guest.We look forward to welcoming you back to Eastin Hotel Penang again soon.Warm regards,Winnie Suzan YipHotel ManagerEastin Hotel Penang

رد من مكان الإقامة: Dear Guest,Thank you for sharing your valuable feedback. We’re happy to hear that you enjoyed the hotel’s proximity to Queensbay Mall and the variety it offers. We truly appreciate your comments on the room’s coziness, and we’re sorry to hear about the drainage issue in the toilet. We take your concern seriously and will definitely look into this to ensure a more comfortable stay for future guests.We hope to welcome you back soon for a more seamless experience!Warm regards,Winnie Suzan YipHotel ManagerEastin Hotel Penang