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My stay at the Andaz Maui was overall very pleasant. Check in was smooth and welcoming, with the ladies receiving fresh flowers and the men brown beads, which made for a warm first impression. The staff also offered special lemonade at check in, and it was honestly one of the most delicious drinks I had on the trip. I’d recommend upgrading to a room with an ocean view, as it really makes a big difference. The non-ocean view room felt a bit dark, while the ocean view room was bright and relaxing. The hotel itself is a nice size, and the beds were soft and very comfortable for sleeping. The amenities were definitely the highlight. The beach was just steps away, complimentary sunscreen was provided, and there were multiple pools with incredible views of the ocean. There were a few downsides though. There was a miscommunication with my request to have the room cleaned. The room did end up nicely cleaned, but I had a slight argument with staff over it, which is not something I’d expect at a 5 star property. The hair dryer could also be upgraded since it’s not Dyson, especially given the nightly rate. Parking was another drawback, as it’s valet only and quite expensive with no self-parking option. Even with those small issues, the Andaz offers beautiful views, thoughtful touches, and a relaxing atmosphere that makes it a memorable place to stay.

Very nice hotel right on the beach but lots of rocks there therefore have to walk a bit to get to a part of the beach with no rocks. Strong waves and currents in winter so not good for young kids or beginners swimmers but good for surfing and boogie boarding. You can see turtles swimming near the beach and further afar lots of whales from December to March. Hotel have many swimming pools (and one fun slide) but only like 3ft deep so good for kids but a bit boring for adults. Only one restaurant, it's Duke. And one small shop selling Starbucks coffee. Our unit was on 10th floor in the main building and had a big balcony with a beautiful view on West Maui Mountain. We had a very pleasant stay in this location and would love to come back!

We really enjoyed our family vacation here. It is about a 10 minute walk to Black rock where you can swim with turtles. The walk is easy and there is plenty of places to eat and drink along the way. The pool and facilities at the Hyatt are really nice. The animals including the birds are a nice touch and fun for kids.