مراجعاتVeneti Suites

رد من مكان الإقامة: Dear guest, Thank you for sharing your generous comment about your stay with us. It was a pleasure having you as our guest and we are happy that you enjoyed your stay. We are looking forward to welcome you back during your next visit. Best regards, Veneti Suites Team

رد من مكان الإقامة: Dear guest, Thank you for sharing your generous comment about your stay with us. It was a pleasure having you as our guest and we are happy that you enjoyed your stay. We are looking forward to welcome you back during your next visit. Best regards, Veneti Suites Team

رد من مكان الإقامة: Dear guest, Thank you for sharing your generous comment about your stay with us. It was a pleasure having you as our guest and we are happy that you enjoyed your stay. We are looking forward to welcome you back during your next visit. Best regards, Veneti Suites Team

رد من مكان الإقامة: Dear Guest, Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team

رد من مكان الإقامة: Dear Guest, Thank you for your kind words. Reception opening hours are from 08:00 to 23:00. After that, we are available to guests by calling our phone number, which is clearly displayed in several key places of the hotel and building. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team

رد من مكان الإقامة: Dear Guest, Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team

رد من مكان الإقامة: Dear guest,The hotel is located on the main street. Which has access from two neighboring streets. Its location is central and easily accessible. As stated on our website, the hotel reception is located on the first floor, not the second. The building has no elevator, which is also indicated. All rooms are soundproofed, regardless of the location of the hotel, the street in which it is located is not noisy or busy with cars. During check-in and check-out, they emphasized several times that you are very happy to be at our hotel and that you only heard words of praise from your friends who stayed with us before you. You also had the option to choose your own room. You have chosen a room that has been completely renovated recently and does not smell of sewage, as you indicated. At the same time, it is necessary to add that the room you stayed in is 23 m2, that is, the room is small.Thank you for taking the time to leave feedback about your stay. We are deeply sorry that your experience was not fully satisfactory. Be assured that we strive to meet our guests suggestions and we make steps in improvement on daily basis.Best regards,Veneti Suites Team

رد من مكان الإقامة: Dear Guest, Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team

رد من مكان الإقامة: Dear guest,First of all, thank you for leaving your rating, unfortunately we cannot agree with it. From the moment you enter our hotel, even before entering the room, you start finding faults. You didn't like the location of the hotel, then you said that there was no Wi-Fi, water, or air conditioning in the room. Of course none of that is true. You didn't even set foot in the room and started listing the problems. You demanded that we pay for the new hotel and return the money you paid for your stay with us. When your requests were rejected, you started yelling at our staff and threatening them with physical violence when they leave the hotel.1. The hotel is located on the main street. Which has access from two neighboring streets. Its location is central and easily accessible.2. As emphasized on our website, the hotel reception is located on the first floor, not the second. The building has no elevator, which is also indicated. Because 3. It is clearly stated that the reception is open from 08:00 to 23:00, but after 23:00 you have the option to contact us by phone in case you need us.4. All rooms are soundproofed, regardless of the location of the hotel, the street in which it is located is not noisy or busy with cars.5. The water you received from the hotel, all guests receive water from the hotel. The water is in a glass bottle, hermetically sealed. It doesn't have any cork that would, as you said, ‘’have mold on it’’.6. To get to the rooms, guests must go through two security doors. Absolutely every guest is safe in the hotel, because the hotel is secured with a security alarm, cameras and blinded doors. Your statement that someone tried to enter your room is untrue, the cameras have been checked and no one was in any of the moments near your door.Until the last moment spent in our hotel, you were rude to the staff. Your verbal attacks even led us to call the authorities and thus ensure the safety of our employees. All our previous guests had only words of praise about the hotel and our staff, because they were welcomed as family and friends. We will continue to provide the best service to all our guests, and we wish you all the best, we are sorry that you decided to leave a false rating, because you did not manage to extort money from the hotel.Best regards,Veneti Suites Team

رد من مكان الإقامة: Dear Guest, Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team

رد من مكان الإقامة: Dear Guest, Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team

رد من مكان الإقامة: Dear Guest, Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team

رد من مكان الإقامة: Dear Guest, Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team

رد من مكان الإقامة: Dear Guest, Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team