Magic Natura Resort

Fantastic holiday went with family all 11 of us, staff were friendly and always there to help. The place is mega clean, the zoo we loved it also the pool Fantastic views. the food was great and lots of variety,the lodges were really clean but the downside was the walls were mega thin and you could hear everything. Definitely will come again

Overall we had a really good time here. We went premium and had 2 lodges in the Bali section with private hot tubs. The lodges were nice with little areas that needed some tlc - the showers were quite limescaley/rusty, the shelf in the bathroom was slanted and had a little block of wood under to keep it up. The rooms ventilation was also really poor leading to A LOT of condensation, even to the point where all the paper in our room was wet and curling up etc. The beds were very firm and not very comfortable. There were mini fridges, a kettle, microwave and Nespresso machine which were useful (the Nespresso machine was a bit temperamental when it would work or not). We requested a bed guard for our son as he is 4 and tends to fall out of the bed without one. There were plenty of wardrobes and drawers for clothes storage for 4 people too. One of the doors to the lodges didn't close by itself and this was left open a couple of times by housekeeping which could've led to personal belongings going missing but as far as we are aware this didn't happen. We also had a wet towel and swimming costume that was drying in the bathroom chucked into a suitcase making the rest of the contents wet too. Not sure why housekeeping done this. The hot tub was definitely the highlight of the lodges for us as the pools were freezing we spent most of our time in the hot tub when not out and about. The food in the restaurants was mostly good. We always found something to eat every day we went. It did get very repetitive towards the end of the week though. The food in the Italian was ok, the pasta was fresh but the portions weren't huge. The dessert selection in the Italian was not as good as the desserts in the buffet. The paella upstairs was very good, we enjoyed that. The starters for the upstairs restaurant was all the same food as the buffet food downstairs too. As we were premium guests we had access to the smaller buffet restaurant which was very nice, as the standard restaurant was very cramped, busy and loud. We did however notice there was a bit more food in the standard restaurant. We ordered pizza delivery once and this was fine except it was cold and late so I think we were the last to receive the delivery. It was edible but we didn't bother ordering again. There were plenty of pools around the resort for smaller kids and older kids/adults, as we went in April the weather wasn't the warmest and the water was quite cold but we did get in a couple of times. There were activities all through out the days spread out across the resort at the main bar and the larger pool area. There is a game section with a pool table and other arcade machines. There is a ping pong table by the larger pool too. Several bars scattered around in all areas by the pools too. There is a games console area too which you need to book a time slot to gain access. There was a small kids club with a little soft play and colouring and other games inside. Our 2 (age 4 and 7) went in a couple of

Busy Family Resort. Tahiti Lodges are clean, with everything needed. Aircon x 2. Nepresso, kettle and fridge (stocked for arrival) Food, very busy in restaurant 3. But plenty of choice for breakfast lunch and dinner. Few flies but nothing like mention in prior reviews. Pools are small but clean and no issue getting lounger for the biggest one. Smaller pools like infinity pool not for small children, no lounger to watch them. Bar at pool great, but always small que. Zoo visit was brief but was plenty to see. Water park made this holiday. It was brilliant, we ended up going 3 of the 6 available days. Also can you get food and drink in bar upstairs part of all inclusive l. The resort is big, the downfall of this holiday was lack of internal transport. Only for signs, we were not made aware wasnt running. Heat and hills not a great combo. But worked off the extra calories. Staff all very helpful and pleasant. It's very remote, up a hill so no shops closer than 1.8mile. (ALDI) Great week spend here. Would recommend.

We’ve just returned from a week here. Overall it was pretty good if you can accept that it is not a 4 star experience. The buffets are a nightmare if you’re not in the premium area as it’s horrifically busy, kids screaming, running round and touching a the food etc. we had to go in there once or twice as we found some of the pate/salami etc fresher in the main buffet as it’s obviously busier. It’s not a nice experience in there though due to it feeling so cramped and so noisy. The food is ok in the buffet but the Italian restaurant was really good as was the exotic meats. Service is generally polite and friendly particularly at reception and in the eating areas. Some but not all of the bar staff are rude and make you feel like an inconvenience, some are lovely and friendly. Big bonus at this resort is you can ask for bottles of wine/cava to take back to your lodge!! The lodge’s were great, the aircon worked a treat even in the 38 degree heat outside. We found them to be clean and comfortable with towels changed daily, shower was powerful too. The main advantage for this resort is the water park and zoo, both were excellent. Lots of lifeguards on duty keeping everything running well and safely. The pools at the hotel itself were nice areas and had pools overlooking the elephants! No problems getting a sunbed either.

Amazing restaurant. Plenty space . Plenty options for food. Everyone catered for. Carlos was amazing on the floor very helpful

The place is very outdoorsy, more than i expected. It takes a while to get used to as it is quite a big accommodation. The food is not hot and it is the same every day. The entertainment could also be a lot better, some nights are good and some nights are not the best. The main pool is always very busy and is quite small, considering it is very expensive i would have thought it would be way better, due to the accommodation being big it’s a lot of walking about from your lodge to the square or the pool, You can get a train but sometimes takes a long wait. We booked this hotel due to the reviews being really good and it being a 4 star hotel but i guess some people aren’t honest. The zoo and water park is fantastic but the actual hotel is very disappointing, I wouldn’t recommend this hotel.