Magic Natura Resort

Great location and brilliant for family. Though many hidden costs, like free spa is not really free massage and have to pay for hygiene kit, also have to pay deposit for drink glass vouchers. Staff is also not very customer friendly. Though absolutely brilliant TUI rep Trecia, made our stay very pleasant. I also had a medical emergency during our stay and she organised doctor visit very fast to get me urgent care.

I thoroughly enjoyed our stay at Magic Natura and would come back again. The zoo and waterpark are the biggest highlights of the holiday ! I will say that on the day of our arrival we were abit clueless as to how things worked and it took us a couple of days before settling in but once we knew where everything was it was great. We also enjoyed the night time entertainment aswell. The lodges are cleaned everyday with towels replaced and everytime we visited the buffet, staff were so quick with cleaning tables and other areas. Some staff were much more friendly than others, the staff at reception to the restraunts were so lovely and welcoming. I will say that the small shop on site is very expensive, nothing has prices on it and we spent a small fortune in there almost every day just for some crisps. The pools are very cold and can be quite hard to enjoy but the views are stunning. We were ultra inclusive but didn't enjoy the pizzas that can be delivered to you're lodge but that is just personal preference. I personally enjoyed the breakfast buffet the most, but there was always a variety of food during the day, all in all there is plenty to do and see at this resort, and the staff are constantly cleaning and ontop of things which made the stay more enjoyable. The hills didn't bother us at all and I liked our lodge although our double bed was infact two single beds pushed together which often slid apart during the night. If booking again I would ideally opt for a slightly more spacious lodge but all in all my kids had a great time.

Really good had so much fun here highly recommended Cristian Alicia and Maria really nice staff and alheli from the mini club night entertainment really good for all the young ones had a brilliant time definitely coming here again thank you magic natura