مستخدم نزيل
31 مايو 2025
We stayed there week and were placed on the 11 floor, despite having informed them about my disability eight months prior we made booking. On the third day, we fell ill and spent the remainder of the feeling unwell, frequently confined to the bathroom with our head in a bucket or sat on the dirty toilet. Additionally, our room was in a deplorable state, the bathroom, which was filthy and unhygienic On our last day, there was no water available in the ladies toilets downstairs either. Having visited this hotel for the past six years, we have noticed a significant decline in standards. At this point, I would rate this hotel as two-star establishment at best, a sentiment echoed by other couples we spoke during our stay. Please hotel don't bother replying to this with your copy/paste reply and spend your time looking into all the issues.
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