أوتيل أمباسادور بلايا 1

Just come back from a 2 week stay at this great hotel location was perfect food was outstanding always something for everyone staff so friendly and welcoming would definitely stay here again

Where can I start for one do not listen to these negative reviews they are just not picking. My husband and I are just leaving after an amazing week here and I can honestly say we had a great time. The rooms where lovely and our towels and beds where made and changed every day, the food was great from breakfast to dinner always something to eat, my husband especially loved the black pudding and real bacon 😍. The pool area was nice and could always get a bed no problem. Honest make the decision to go to the Ambassador you won’t be disappointed 😍😍 oh and we are booking for next year x

From when we set foot in the hotel we simply have nothing negative to say. Reception staff were helpful and friendly, even when all the keys stopped working due to a computer issue. Everything was resolved quickly and without fuss. Bars are very reasonably priced with friendly staff. Did not use the Spa, so unable to comment. Restaurant was always clean with a good selection of food and one of our party is coeliac and we mentioned this. They provided breakfast and an evening meal every day to those dietary restrictions that was really good. Drinks in the restaurant were a really good price and the staff were all incredible, friendly and very welcoming. The hotel was very clean and everyone friendly. The entertainment was good and varied and didn’t feel we missed out on anything. Location is really good, at the end of the *****. It can be a bit noisy at night/early hours but can’t fault the hotel, the glazing manages to restrict most of the noise. Will definitely be booking for a return.

Me and my husband stayed here for our honeymoon and was very pleased with our choice having been recommended from a friend to book hotel and flights separate as get a better price. Lovely spacious room for a couple with nice balcony facing the pool area. We payed for half board so had all food included but no drinks which was fine for us as we found that the Buffett had plentiful amount of options to choose from and really enjoyed the chocolate fountain. Entertainment was hit and miss outside but would have live music in the bar attached onto the hotel but found drinks were a bit expensive in there. But location being right by all the bars and clubs I find great for an adult couple as right by the lively ***** which wasn’t to far to walk to. Pool was nice could alway find a seat and looked clean. Lifts a bit slow at peak times. The spa was a lovely treat as well paying to use the spa facilities and having a back massage was very relaxing. Overall we had a really lovely stay and would return.

Very nice hotel. However, I did book a massage at the spa. Three ladies on reception, talking to each other and not very attentive. Their English was poor. I paid 55 euros for a back massage and had to pay 5 euros for key which on return I would get my money back I was directed through the Spa door and told when I came out I would have to go through to the spa massage room door they didn’t tell me if I had to come out with a towel or what I should do.was pointed in the direction to where to go and told the spa area was faultless. When I came out I wasn’t sure where to go and had forgotten my key they didn’t remind me about the key. So they obviously kept the 5 euros. Then they pointed left to a room not the nice spa massage room but a side room they were speaking in Spanish and pointing left so I went in the room no no the said and pointed to chairs outside and and told me wait. I didn’t understand they were laughing at me I felt very humiliated. When I eventually got the massage it was short not the full 3o mins. I am 78 years old and I felt they didn’t treat me with the respect I deserved. Poor customer service. I would not go again.

Where do I start .. let’s start with the good things the shower was good that’s about it… I’ve so many bad points I will be here all day .. but the worst is the food just awful I had nothing for breakfast and a salad for lunch and tea as the food was so bland and to top it off One toilet in reception for the entire hotel to use when food is being served absolutely terrible for four star hotel .. there were times when I had to take the lift to the 7th floor where our room was just to use the toilet after dinner each night.. plus the reception staff were so rude I saw one lady making a customer cry because they couldn’t afford to pay for an accident they had in there room she was shouting at them wanted a credit card so she could take the money from them disgusting.. never ever again would I go to this hotel.. love Benidorm