Hampton by Hilton Berlin City Centre Alexanderplatz

Overall, we had a pleasant stay. The location is very convenient, and the room was bright, clean, quiet, and comfortable. The shared lounge was a nice touch — perfect for watching the news or catching a game. Both the housekeeping and breakfast staff were warm and welcoming. However, the front desk service was disappointing. At check-in, the staff member was cold and unhelpful, simply handing us a piece of paper without answering any questions. Worst of all, when my mother asked for a glass of tap water to take her medication, the response was a curt, “Go to the bar.” Thankfully, the bar staff were kind and professional, which helped redeem the experience. With service like that at the front desk, a self check-in system might actually be a better option — guests wouldn’t have to deal with unfriendly attitudes, and the hotel could reduce staffing costs.

酒店地理位置好，位於亞歷山大廣場，去哪裡都很方便。房間內設施便利，乾淨且打掃即使。酒店安全，早餐種類豐富，好吃多樣。

Отлично 👍 , все спокойно и комфортно

靠近柏林相關景區 地理位置優越

非常好 前台水平在線

哈哈哈哈 好