The Bournbrook Inn

Located close to Cadbury world and shops, we asked for a quiet room but was given a very noisy room with people creeping the floorboards above us walking up the stairs behind our beds and noisy hand dryers from the public toilets behind the bed. Which meant we had a very broken nights sleep even with ear plugs in.

This is overall a very nice hotel. The service was very polite and friendly. The hotel was very clean. The rooms were nicely decorated and clean. But there were a few issues: 1. in the evening the car park was full. This may have been from visitors to the pub, or the public using it. 2. the doors have a very strong auto-close. This led to a lot of doors slamming at 6am as some guests were leaving.

It was perfect me and my daughter. We enjoyed the very clean descent room

我預先告知會帶重形行李，要求安排住地下的房間，最後都沒有安排，我需要提兩箱23公斤的行李行十幾層樓梯！

Be aware, there is a £10 parking charge for residents. Stayed here quite often in the past, last visit had to register vehicle, as they have brought a parking company in this time they are charging residents £10 for overnight parking. Really surprised at cost, this is a pub and restaurant too, can't see how it will be sustainable with that sort of parking charge.

Room is very basic and in excellent location for what I needed being close to family Our room had glass in the floor on arrival and the toilet seat was severely cracked which we didn’t notice until children had been put to bed and we was offered another room but swapping room wasn’t an option as the other room was on the top floor and children where already asleep , the glass was quite large chunks which had been missed as was beside the beside cabinet and I was able to pick them up myself cleanliness was ok but could be cleaner carpets wasn’t vacuumed very well , bathroom was clean but as mentioned toilet was damaged and quite dangerous and if sat on would cause damage to skin Bed was clean but possibly the worst bed I’ve ever slept in , lumpy horrendous mattress Safety is a bit of a concern as the main door to hotel is open all night and not always manned so anyone can enter and wander around which caused me some concern Over all the hotel is cheap and basic and was a clean bed for a night wouldn’t recommend for a nice stay away but suitable for a overnight cheap bed