Guest User
May 30, 2025
The room and service were good. Because we booked a wrong check-in date for a room, when there were no rooms, the front desk and the store manager knew the situation and used the spare room for us, which helped us solve the big problem. The only drawback was that the waiter was not very friendly during breakfast. He refused to replenish the food when it was insufficient, and the quality of the drinks contained too much water, which was not up to par with the room rate. Although someone followed up and solved it immediately after the complaint, I sincerely hope that this situation will not happen again in the future, which will seriously affect the reputation of the hotel.
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