Brooklands Lodge

Perfect

I legit never post negative reviews but this one time I have to. The ceilings were all mouldy, toilet broken, no hot water, entrance door kicked in when you walk to the lobby, interior walls smashed in. I could not believe it. You genuinely cannot make this up. Asked for a refund and they’ve told me manager will call me 5x but they don’t care. Receptionist said they will sort our rooms out, never did. Just ignored us. I came here for work, I would really recommend spending a couple quid more for somewhere else. I gave the manager 3 chances to make it right, they’ve ignored me, hence the negative review.

Worst experience ever felt very uncomfortable rooms are very tiny I think comforters was not washed, it was smelling and hairs found on bed sheets just after checking in and shower was not working at all ….. someone entered our room just as soon as we leave the hotel to check and nothing is good as such. One more thing there were no tissue rolls in bathroom was wondering what kind of hotel is this ????