Bourne Hall Hotel

When we arrive at the hotel we have to queue to do the check-in and the room was too hot and it was a bit old , there was not a window so we have to left the door open and not te o coffee was provided in the room

When we arrived the receptionist said we have a problem with your booking we don’t have a room available at Bourne hall hotel so we have another hotel not far from here, but i dont acept it, after 10 min not acept it something else then he find us a room, this is terrible everything was booked 4-5 days before and paid everything, and we don’t get the room, shamefully service

Cheapest hotel that I could find for the weekend I wasn’t really looking for anywhere special just wanted somewhere to get away for a weekend when I arrived the card machine wouldn’t connect but that wasn’t a problem for me as I bank transferred reception staff went above and beyond with all my requests, room was nice for the price, as a builder/ electrician only thing I would say is that the room needs a lick of paint and maybe a new carpet and possibly some new electrical bits, and people love slamming doors but when you give them a taste of there medicine they stop slept well and thinking about extending my stay the manager was lovely and I would definitely stay at this hotel again, the sea veiw was also an extra touch and fridge/ freezer in the room was lovely to have to keep my drinks nice and cool thank you for a lovely stay I’ll see you again soon

Mr Kay The room I booked isn’t available when I arrive. I was sent to a different hotel which is a few minutes walk. There is no keys for front and room door. It took over an hour to get a spare keys. Couple of time I was given a set of keys that doesn’t work. Stay away from this hotel.

Sad old place to avoid Sadly a very very run down and badly maintained hotel. Peeling wallpaper, stained walls, sticky patches on carpets, bedding that seemed to be made from some kind of disposable material like you get in hospitals and shower door couldn’t shut so water poured everywhere when showered. Worst hotel I have stayed at in the area (out of about 10-12 over the years).

Flee pit Room was vile mould on carpets and walls damp all over fridge not plugged in as no sockets around it curtains didn’t fit window room wasn’t a deluxe family room as asked for and pics wasn’t of the room we was in